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By Al S. on 11/04/19
Ivan Lopez was very professional, helpful and thorough.

By Renee L. on 10/20/19
Fast, efficient, very communicative and result oriented tech's! We appreciate the AC they provided while ours was being repaired! Great Team.......

By Kimi A. on 10/02/19
Outstanding Service! Ivan was on time, knowledgeable, informative and very nice. He explained in detail along with photos on work that needed to be done. Pricing very fair. I recommend General Air Conditioning 100%.

By Sharon P. on 08/20/19
I don't know the name of the serviceman but he did nothing that my husband asked for and charged us $99.00 for nothing . My husband asked for a receipt and was told they only email receipts . As my husband doesn't have an email account and doesn't know mine, he got...
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I don't know the name of the serviceman but he did nothing that my husband asked for and charged us $99.00 for nothing . My husband asked for a receipt and was told they only email receipts . As my husband doesn't have an email account and doesn't know mine, he got nothing! I have no way to check the work that was supposedly done. All my husband wanted was new coolant and the guy refused to give him that. 99 bucks for nothing!! As my husband is an elderly man in his 80's I feel he was completely taken advantage of!
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By Brad C. on 08/16/19
Tim Cole at General is 6 STARS!! He Went the extra mile to fix my window swamp cooler.His Very thorough clean/evaluation/fix SAVED ME $290. He's the BEST!

By Danette K. on 08/07/19
We just had an annual service/check done. Our technician, Ivan, was on time for the appointment and was very thorough. We will only use The General.

By Danette K. on 08/07/19
We just had an annual service/check done. Our technician, Ivan, was on time for the appointment and was very thorough. We will only use The General.

By shaun b. on 08/01/19
Extremely professional and very through. Explained everything in detail and also offered some helpful tips. Will recommend to all my friends . Call the General.

By Roseann L S. on 07/22/19
Sergio C********, Comfort Advisor came to my home at 8 p.m. the night my air conditioner died. He advised me as to the type of system that would be proper for my property and told me that he would get back to me in the morning. By noon the following day he arrived ...
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Sergio C********, Comfort Advisor came to my home at 8 p.m. the night my air conditioner died. He advised me as to the type of system that would be proper for my property and told me that he would get back to me in the morning. By noon the following day he arrived with Julio and Oscar, installers to put in my new heating and air condition system. The two gentlemen that did the actual installation - Julio and Oscar - did a wonderful job. In extreme heat they were hard at work. They left my home in excellent condition, cleaning both inside and outside the premises. By 7:30 p.m. I was feeling the much welcome cooling air. Everyone involved in this process were efficient, polite and hard working. I highly recommend them.
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By Lynne B. on 06/29/19
Dont wish to post a photo

By Lynne B. on 06/29/19
Dont wish to post a photo

By Steven K. on 05/09/19
I received a text at 6:45 AM that Christian was on the way. He arrived about 7:20 AM. I had asked for a 7AM - 9AM time frame as I have a doctors appointment at 11 AM. He immediately started checking the thermostat and furnace. Found a issue in the furnace end of it...
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I received a text at 6:45 AM that Christian was on the way. He arrived about 7:20 AM. I had asked for a 7AM - 9AM time frame as I have a doctors appointment at 11 AM. He immediately started checking the thermostat and furnace. Found a issue in the furnace end of it. He then went outside and id a major checkout of the compressor. Again, he found a few issues. The unit I own is 19 years old and the repairs needed would be a little shy of $2000. I decided, since the unit is keeping us comfortable to wait and see, knowing that a new AC unit is in our future. Christian was polite, and professional. He was very understanding of the situation and respected our wishes to wait. He is very personable and I have asked that he be our primary tech
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By Arthur W. on 12/12/18
Mr. Tolano was very professional and courteous

By Joan B. on 09/24/18
Very happy with the honest service we received from Ryan. We knew the system was failing and were appreciative that we didn’t get a quick fix to make a fast buck. That you Ryan for your sincere approach to helping us work through our options. Because of you, t...
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Very happy with the honest service we received from Ryan. We knew the system was failing and were appreciative that we didn’t get a quick fix to make a fast buck. That you Ryan for your sincere approach to helping us work through our options. Because of you, the General will be strongly considered for the bigger job.
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By Chip H. on 09/10/18
Great service

By Lou F. on 08/14/18
Absolutely superior tech. Company follow through unsatisfactory.

By Glendon G. on 07/30/18
Brian B. did a great job. First to figure out how to change the AC set-up so one man could take the protective cage off. Polite, focused.

By Paul M. on 07/13/18
I am 70 years old and so far in my lifetime, I have never received such a high standard service. My plumbing representative was Zack Vaughn and I must say that he gives meaning to "Gold Star Service". I was in a very frustrating situation what I needed and wanted...
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I am 70 years old and so far in my lifetime, I have never received such a high standard service. My plumbing representative was Zack Vaughn and I must say that he gives meaning to "Gold Star Service". I was in a very frustrating situation what I needed and wanted done in my guest bathroom. Zack arrived promptly, with a smile and a positive attitude and took the time to listen to my needs and then came up with a brilliant idea to solve my problem. He literally worked for hours and refused to even take a break until the job was done, and completed to my satisfaction. I have much respect for Zack, his fine work ethics and his wanting to strive for excellence in his work. I could not be more pleased with my bathroom. It went from an eyesore to a miracle. Thanks to Zack Vaughan. Thank you Zack and thank you General Air Conditioning & Plumbing. I sincerely recommend them to all who seek plumbing help and quality workmanship.
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By Iris M. on 07/11/18
Jose M was amazing and did great job evaluating and fixing my A/C, plus had a great attitude.

By Gene & Jan K. on 07/09/18
We have used General many times and they are always great to deal with. Honest,Nice, and very responsive. We salute the GENERAL!!!! Jan and Gene Knutson Palm Desert.
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