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By ALAN B. on 06/25/19
They coordinate well letting you know when the work will get done and arrive on schedule. Josh arrived right on time to perform the annual summer tune-up and did a great job even taking the cover off and getting all the leaves and other debris out of the unit. When...
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They coordinate well letting you know when the work will get done and arrive on schedule. Josh arrived right on time to perform the annual summer tune-up and did a great job even taking the cover off and getting all the leaves and other debris out of the unit. When it was evident the old power box needed to be replaced he got it working through the weekend when Andrew showed up first thing and replaced it despite the weather. Both did remarkable jobs and Frog has never disappointed me over the years.
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By ALAN B. on 06/25/19
They coordinate well letting you know when the work will get done and arrive on schedule. Josh arrived right on time to perform the annual summer tune-up and did a great job even taking the cover off and getting all the leaves and other debris out of the unit. When...
(View More)
They coordinate well letting you know when the work will get done and arrive on schedule. Josh arrived right on time to perform the annual summer tune-up and did a great job even taking the cover off and getting all the leaves and other debris out of the unit. When it was evident the old power box needed to be replaced he got it working through the weekend when Andrew showed up first thing and replaced it despite the weather. Both did remarkable jobs and Frog has never disappointed me over the years.
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By Samantha and Eric C. on 06/22/19
AJ is an incredible asset to this company. He has been our technician numerous times and he is always very professional. We own a vacation rental business and we have four homes, he has always gone above and beyond to get things working for our guests. We are very grateful for him.

By Yiwen C. on 06/21/19
AJ is very professional and knowledgeable when it came to fixing my AC unit. I asked a bunch of questions and he answered every single question in detail. I definitely recommend him to others!

By Daniel B. on 06/21/19
With a name like "Frog", I wasn't sure. But it turned out great. Emily was efficient and personable getting me setup with service for the first time. Curtis called later and walked me through getting the HVAC temporarily working again, until they could get to house...
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With a name like "Frog", I wasn't sure. But it turned out great. Emily was efficient and personable getting me setup with service for the first time. Curtis called later and walked me through getting the HVAC temporarily working again, until they could get to house. Curtis was knowledgeable and thorough and recommended work that needed to be done, while avoiding unnecessary work. I would definitely use them again.
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By Bill R. on 06/20/19
Andrew did a great job! He was punctual and very professional. He explained what he was doing very thoroughly

By Andrew C. on 06/19/19
No comments

By Philip K. on 06/17/19
Quick service, everything is done in a professional manner. We had an emergency on a weekend and need to hire someone fast before the party of people coming over. Frog was quick to respond and send someone ASAP. I do think the price was higher than usual. I had a r...
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Quick service, everything is done in a professional manner. We had an emergency on a weekend and need to hire someone fast before the party of people coming over. Frog was quick to respond and send someone ASAP. I do think the price was higher than usual. I had a repair done for a similar problem for $300 less but knowing it had to get done right away FROG did come in the clutch.
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By Matt S. on 06/15/19
Andrew arrived promptly on time and went over all of my options for installing a new floodlight. He was very friendly and took care of the job in an appropriate amount of time. The price seemed fair based on other quotes I had received. I would recommend Andrew and...
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Andrew arrived promptly on time and went over all of my options for installing a new floodlight. He was very friendly and took care of the job in an appropriate amount of time. The price seemed fair based on other quotes I had received. I would recommend Andrew and Frog Electrical to anyone who needs work performed.
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By Brett L. on 06/15/19
Curtis is amazing. He goes above and beyond anytime he works on our system. Great guy to know and have as a technician.

By Kristin H. on 06/14/19
I received excellent customer service and expertise from the whole team at Frog. I scheduled an appointment with first late afternoon call for the next morning. No waiting for call backs from a dispatcher which often never happen.The home office and Emily D kept i...
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I received excellent customer service and expertise from the whole team at Frog. I scheduled an appointment with first late afternoon call for the next morning. No waiting for call backs from a dispatcher which often never happen.The home office and Emily D kept in contact with me via phone, email and text. I was always in the loop. Curtis arrived on time the next morning. He explained everything that was going on with my HVAC. He also showed me pictures of his test results and invited me to accompany him outside while he ran the tests. Curtis additionally presented several options and solutions. Everything we talked about was backed up with emails and attachments. The prices were very competitive compared to other companies I interviewed. I chose to give Frog the job because of the excellent customer service, honest pricing, and quality expertise. The technicians who did the work, Chris F and Ken D. were heros! They arrived the next morning on time and cheerfuI :) I have an older home which presented several challenges - all of which were resolved with quality workmanship and their years of experience. Excellent work ethic by the whole Frog team. Thank you all and keep up the good work...this retired Grandma appreciates it more than you will ever know. KH
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By Kristin H. on 06/14/19
I received excellent customer service and expertise from the whole team at Frog. I scheduled an appointment with first late afternoon call for the next morning. No waiting for call backs from a dispatcher which often never happen.The home office and Emily D kept i...
(View More)
I received excellent customer service and expertise from the whole team at Frog. I scheduled an appointment with first late afternoon call for the next morning. No waiting for call backs from a dispatcher which often never happen.The home office and Emily D kept in contact with me via phone, email and text. I was always in the loop. Curtis arrived on time the next morning. He explained everything that was going on with my HVAC. He also showed me pictures of his test results and invited me to accompany him outside while he ran the tests. Curtis additionally presented several options and solutions. Everything we talked about was backed up with emails and attachments. The prices were very competitive compared to other companies I interviewed. I chose to give Frog the job because of the excellent customer service, honest pricing, and quality expertise. The technicians who did the work, Chris F and Ken D. were heros! They arrived the next morning on time and cheerfuI :) I have an older home which presented several challenges - all of which were resolved with quality workmanship and their years of experience. Excellent work ethic by the whole Frog team. Thank you all and keep up the good work...this retired Grandma appreciates it more than you will ever know. KH
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By Jeff M. on 06/14/19
Very prompt and efficient. Glad that I chose to use Frog.

By John and Carole F. on 06/08/19
very friendly and helpful

By Rebekah P. on 06/06/19
AJ came out and identified our problem immediately after other HVAC companies had misdiagnosed the problem. Not only was he knowledgable, but also very friendly and easy to talk to. Overall a great job and great service!

By Frank J. on 06/04/19
No comments

By Nikia C. on 06/04/19
Great service. He worked with us to get our air back on!!!

By David S. on 06/03/19
Be more honest and take more time to determine what needs to be done. And not ignore someone's warranty

By Dave R. on 06/03/19
I highly recommend Frog Heating, Air and Electrical! My experience was great! My service person, Curtis, was very knowledgeable, friendly, and extremely courteous. He made the experience quite pleasant. Everyone that I dealt with has been so respectful. I will defi...
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I highly recommend Frog Heating, Air and Electrical! My experience was great! My service person, Curtis, was very knowledgeable, friendly, and extremely courteous. He made the experience quite pleasant. Everyone that I dealt with has been so respectful. I will definitely call Frog for any future heating and cooling needs.
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By Heather S. on 06/03/19
No comments
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615-823-3965

Select any employee to see all their reviews.

Curtis W
Rating:
177 total reviews!
Josh P
Rating:
159 total reviews!
Jessica M
Customer Service Rep.
Rating:
(52 total reviews)
Emily B
Customer Service Rep.
Rating:
(46 total reviews)
Andrew B
Rating:
(135 total reviews)
AJ S
Rating:
(112 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Frog Heating and Air has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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