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By Shirley S. on 12/11/18
Andrew was a very polite and informative representative. He knows his business and exactly what I needed.

By Chris W. on 12/10/18
Butch was outstanding. Work was completed in under an hour. Very good experience!

By Rhonda W. on 12/09/18
Frog Heating and Air is the very best. Curtis was exceptional, and so very nice. I think I may adopt him. I have recommended Frog to several of my friends. They are a great company.

By Latonya J. on 12/08/18
Great customer service. Will definitely use them when I need a new unit.

By Donald J. on 12/08/18
Great customer service. Will definitely use them when I need a new unit.

By James R B. on 12/06/18
A.J Smith from Frog Heating and Air came to the rescue today when i woke up to a cold house this morning. He had it fixed and the house warm again in no time. He was knowledgeable and thorough, and respected my home by wearing boot covers to protect my floors and c...
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A.J Smith from Frog Heating and Air came to the rescue today when i woke up to a cold house this morning. He had it fixed and the house warm again in no time. He was knowledgeable and thorough, and respected my home by wearing boot covers to protect my floors and carpet. He's a 10 out of 10 ! Thanks A.J .and Frog Heating and Air
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By Will G. on 12/06/18
(no comment)

By Gary S. on 12/05/18
Great service - very professional

By Michael R. on 12/05/18
Quick, efficient, and professional. Not to mention very friendly! Frog is a great company and our service agent, Curtis W, is fantastic! I already refer everyone to Frog for their heating/air and electrical needs and I'll continue to do so

By Josh C. on 12/04/18
What I like about these guys is they answer the phone at all hours, set an appointment, arrive in the appointment window, give you a courtesy call on the way, have all the HVAC tools/supplies to do the work on the visit, quote a price, and do it. One time I had a ...
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What I like about these guys is they answer the phone at all hours, set an appointment, arrive in the appointment window, give you a courtesy call on the way, have all the HVAC tools/supplies to do the work on the visit, quote a price, and do it. One time I had a blower failure in my unit (unit was not bought/installed through Frog), and they did the extra work to source the a new part because it was under-warranty, and only charged me for the installation labor. That saved me hundreds of dollars.
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By Marc L. on 12/02/18
Their bread and butter is probably insurance jobs and idiots who don't know better. Tech said I had a gas valve broken and quoted $624 to replace valve but advised I get a new unit and quoted that for over $7k. I disagreed with him becuase I knew gas valve worked...
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Their bread and butter is probably insurance jobs and idiots who don't know better. Tech said I had a gas valve broken and quoted $624 to replace valve but advised I get a new unit and quoted that for over $7k. I disagreed with him becuase I knew gas valve worked and I said it had to be something else. He definitly didn't like that I questioned his knowlege. I got a second opinion and the unit was fixed with a $3.00 piece of metal to manage air flow. As I expected he was wrong about the gas valve. Please be careful and edjucate yourself before accepting repairs and new parts that aren't needed.
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By Linda W. on 12/01/18
So glad we found this company. They are through, reasonable charges, explained what was needed and took the time to show us the problem. This will be company we will use for all our future heat and air issues. Everett is very knowledgeable and experienced technicia...
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So glad we found this company. They are through, reasonable charges, explained what was needed and took the time to show us the problem. This will be company we will use for all our future heat and air issues. Everett is very knowledgeable and experienced technician, besides being a great person to deal with. I highly recommend this company.
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By Liz S. on 11/30/18
Cannot say enough about Frog Heating & Air! When we had concerns of a gas leak under our home, they reacted QUICKLY and it was obvious safety was their utmost concern for our family. We never felt like we were inconveniencing them when we asked for follow-up. Kevin...
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Cannot say enough about Frog Heating & Air! When we had concerns of a gas leak under our home, they reacted QUICKLY and it was obvious safety was their utmost concern for our family. We never felt like we were inconveniencing them when we asked for follow-up. Kevin, Brandon and Ben all worked together to ease our minds and concerns and went above and beyond what was expected of them. We couldn't be more satisfied with the level of care Frog Heating & Air gave our family. We highly recommend this business!
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By Liz S. on 11/30/18
Cannot say enough about Frog Heating & Air! When we had concerns of a gas leak under our home, they reacted QUICKLY and it was obvious safety was their utmost concern for our family. We never felt like we were inconveniencing them when we asked for follow-up. Kev...
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Cannot say enough about Frog Heating & Air! When we had concerns of a gas leak under our home, they reacted QUICKLY and it was obvious safety was their utmost concern for our family. We never felt like we were inconveniencing them when we asked for follow-up. Kevin, Brandon and Ben all worked together to ease our minds and concerns and went above and beyond what was expected of them. We couldn't be more satisfied with the level of care Frog Heating & Air gave our family. We highly recommend this business!
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By Ronald Mary Lou T. on 11/30/18
Was very happy with our service. Was prompt and knowledgeable.

By Mark M. on 11/29/18
Great service. From the initial visit through the installation of a new HVAC system, Josh was the perfect representative. Everything was explained in easy terms that made my decisions informed. I have already recommended Frog to friends.

By Eileen D. on 11/29/18
Found this company on Angie's List and couldn't be more satisfied. From my initial call to the office to the thorough service call by AJ, it was 100% knowledge and professionalism. Happy to now be a permanent customer, Frog!!

By Ryan C. on 11/29/18
AJ was really helpful. Issue was resolved quickly and he talked me through the process to keep me informed. Would highly recommend!

By Richard S. on 11/28/18
Worked with A.J. on our HVAC project. He was very knowledgeable and had some great suggestions that saved us a lot of money compared to the other two quotes we received. They did a great job installing a new high efficiency unit in our home and we will use them aga...
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Worked with A.J. on our HVAC project. He was very knowledgeable and had some great suggestions that saved us a lot of money compared to the other two quotes we received. They did a great job installing a new high efficiency unit in our home and we will use them again as we need to replace another unit in the spring. Thank you Frog!
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By Gary C. on 11/25/18
My central heat and air needed replacing in early October (2018) and I got two quotes from known and respected local companies, one of whom I have a maintenance contract with. I mentioned to a colleague how expensive the quotes were, and my colleague suggested I ca...
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My central heat and air needed replacing in early October (2018) and I got two quotes from known and respected local companies, one of whom I have a maintenance contract with. I mentioned to a colleague how expensive the quotes were, and my colleague suggested I call Frog Heating & Air. I called Frog and within three hours, they had been to our house and gave me a quote that was 30% lower than the other two for the same system with the same warranty. They pre-approved me for 12-month zero interest credit in about five minutes. They installed it the next day. The technicians were knowledgeable and professional and the system works great. I would recommend Frog Heating & Air to anyone in Middle TN who needs repair or replacement of their heating/AC without hesitation. It was a very positive experience. Shout out to Curtis who answered all of our questions and made it so easy to deal with them. He's a stand-up guy in an industry that is, let's face it, not known for stand-up people. Call Curtis and he'll make sure your experience is a good one.
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615-823-3965

Select any employee to see all their reviews.

Curtis W
Rating:
141 total reviews!
Josh P
Rating:
135 total reviews!
Jessi M
Customer Service Rep.
Rating:
(20 total reviews)
Denissa P
Customer Service Rep.
Rating:Just Launched
AJ S
Rating:
(88 total reviews)
Andrew B
Rating:
(81 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Frog Heating and Air has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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