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(805) 522-1944
(805) 522-1944
The technician assigned to my service call (Eric N.) was, in a word “... OUTSTANDING. He was complete in everything he did, was personable, most professional, and made certain of quality work in every detail of the step-by-step process in replacing 2-faucets. Having had 4-years experience as a plumber’s helper, I fully understood the difficulties involved in this bathroom upgrade. Throughout the work effort, Eric was congenial and thorough. I look forward to again working with him on other upcoming home improvement projects. Dutton has been our preferred plumbing company for years and that TRUSTED choice has been re-enforced by this recent experience.
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We were shocked at the extremely high price. Nearly $900.. we were shown a catalog picture of a 1/2 hp 3/4 hp and a larger one Wevneeded only the small one But it was a different brand. So we had the Hugh 3/4 hp installed
A five yr warrantee no paper work just ...
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We were shocked at the extremely high price. Nearly $900.. we were shown a catalog picture of a 1/2 hp 3/4 hp and a larger one Wevneeded only the small one But it was a different brand. So we had the Hugh 3/4 hp installed
A five yr warrantee no paper work just your word
There was no statement of the labor cost
You should be more careful as to your billing.
Another irritating thing was several signatures required.
No need replying but I will not recommend your company for plumbing needs
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Took 3 separate visits over 4 days to fix our water heater. Forget trying to call them for "emergency service"--i.e. after regular business hours. They'll just send a notice to whoever's in the filed and hope for the best, without giving you any updates. Take your business elsewhere.
First, they were on site less than an hour after my initial call.
Second, when the actual appointment was made I got a message confirming the visit and a photo of the technician that would be doing the work. Two men showed up. But the leader matched the photo.
Th...
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First, they were on site less than an hour after my initial call.
Second, when the actual appointment was made I got a message confirming the visit and a photo of the technician that would be doing the work. Two men showed up. But the leader matched the photo.
Third after I discovered the leak to be a hose leak, they still pressure tested my system to see if there were any others. Confirming there wasn’t.
Fourth, the entire visit cost only the on site visit charge, which was very nominal.
Fifth they were most courteous gentlemen.
I will call Dutton next time and I recommend them to anyone
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CALL TO SCHEDULE
(805) 522-1944
(805) 522-1944
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CALL TO SCHEDULE
(805) 522-1944
(805) 522-1944
Customer service is always a top priority at Dutton Plumbing. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.
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