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By ingrid g. on 06/13/19
Awesome service - great customer service.

By Rita C. on 06/13/19
As usual, Andrew along with his assistant Matt, was professional and along with kindness gave me his usual excellent service. I have used Cooke's and Andrew for a number of years and they never fail to perform what needs to be done to my satisfaction. He is an asset to your company.

By Meg K. on 06/13/19
Great work!

By Meg K. on 06/13/19
no comment

By Charles R. on 06/13/19
Justin and Rob did a fantastic job! Quick, efficient, and explained everything precisely! Thanks for the help!!

By Michelle M. on 06/10/19
After a day of trying to fix a clogged kitchen drain without success I knew I needed professional assistance. I read the excellent reviews written about Cooke’s Plumbing and called them. Lisa was very helpful and assured me they would have someone come as soon as...
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After a day of trying to fix a clogged kitchen drain without success I knew I needed professional assistance. I read the excellent reviews written about Cooke’s Plumbing and called them. Lisa was very helpful and assured me they would have someone come as soon as possible. Andrew and his partner Matt came that same day and took care of the problem. They were courteous, knowledgeable and very professional. They cleaned up afterward and were a pleasure to have in my home. I highly recommend this company!
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By Michelle M. on 06/10/19
After a day of trying to fix a clogged kitchen drain without success I knew I needed professional assistance. I read the excellent reviews written about Cooke’s Plumbing and called them. Lisa was very helpful and assured me they would have someone come as soon as...
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After a day of trying to fix a clogged kitchen drain without success I knew I needed professional assistance. I read the excellent reviews written about Cooke’s Plumbing and called them. Lisa was very helpful and assured me they would have someone come as soon as possible. Andrew and his partner Matt came that same day and took care of the problem. They were courteous, knowledgeable and very professional. They cleaned up afterward and were a pleasure to have in my home. I highly recommend this company!
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By Richard B. on 06/10/19
Michael Conway came out today to clean my septic filter. He was professional and courteous! He showed me what needed to be done and gave me several recommendations on how to best maintain my septic system. Thanks Michael for all your help!

By Shawn B. on 06/10/19
I called roto rooters in prior to Cooke's and was immediately under the impression it was going to be a bad time. They were not prepared for the job i had called about and the man was clearly annoyed. I felt uneasy and dismissed him and called Cooke's for a second ...
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I called roto rooters in prior to Cooke's and was immediately under the impression it was going to be a bad time. They were not prepared for the job i had called about and the man was clearly annoyed. I felt uneasy and dismissed him and called Cooke's for a second quote. When Andrew (and Mike? apprentice?) arrived, it was a completely different scenario. They listened to my description of the problem, and were able to offer scenarios to fix it. Both were courteous and personable. In the future, i will make sure that Cooke's is my fist choice.
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By Jon H. on 06/08/19
Yesterday Justin T serviced our septic system. Justin is well mannered and personable. He did a fine job of explaining how the septic system functioned, what we could do to ensure proper function in the future and what our current maintenance options were. As the ...
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Yesterday Justin T serviced our septic system. Justin is well mannered and personable. He did a fine job of explaining how the septic system functioned, what we could do to ensure proper function in the future and what our current maintenance options were. As the servicing of our system proceeded two unexpected discoveries were made and threatened to push the job into the next day. However Justin's perseverance saved the day and the job was successfully completed. Thanks again Justin!
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By Vincent on 06/08/19
Colman is very knowledgeable and courteous, I would request him again if I had another problem.

By Maryellen on 06/07/19
Great job very thorough

By Maryellen B. on 06/07/19
Andrew was very knowledgeable and answered all my questions. Ve4y polite young man

By Shawn B. on 06/07/19
Dispatcher had the team to my house in less than half an hour. Andrew and his trainee were quick, effective, and came in with a fair price compared to the other plumber that i had quoted. He was able to explain the nature of the problem, and offered several optio...
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Dispatcher had the team to my house in less than half an hour. Andrew and his trainee were quick, effective, and came in with a fair price compared to the other plumber that i had quoted. He was able to explain the nature of the problem, and offered several options on how to fix it. They were able to locate a hot water line leak underneath the slab of my home and repair it with minimal damage to the surrounding area. i am confident that if i need more plumbing work, i will contact Andrew and Cooke's plumbing service.
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By Peter King/Joyce K. on 06/06/19
Please see prior writeup-SERVICE WAS TOP NOTCH !!

By Peter King/Joyce K. on 06/05/19
Difficult problem on old tub/faucet.Company (after hours), sent out Michael & he worked HARD for 2 hrs. (getting me water). Next day Andrew Reid & another Michael came & also put in lengthy time & completed job.They were all knowledgeable about their job & VERY PRO...
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Difficult problem on old tub/faucet.Company (after hours), sent out Michael & he worked HARD for 2 hrs. (getting me water). Next day Andrew Reid & another Michael came & also put in lengthy time & completed job.They were all knowledgeable about their job & VERY PROFESSIONAL. Credit Company for hiring excellent employees.
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By Cathy N. on 06/05/19
Very pleased with the outstanding service Danny provided!

By Deb H. on 06/04/19
Michael was awesome. Prompt service and explained everything clearly

By Michaela S. on 06/03/19
No comments

By Martha/Robin M. on 06/02/19
I've never experienced such "superior" Customer Service from a plumbing company before. We live in MI and have a condo in the Jensen Beach area. We had a leak situation that originated from a faulty new washer and dryer installation from a shipping/delivery company...
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I've never experienced such "superior" Customer Service from a plumbing company before. We live in MI and have a condo in the Jensen Beach area. We had a leak situation that originated from a faulty new washer and dryer installation from a shipping/delivery company. Cooke's plumbing has come to our long distance rescue at least 4 times during this process and they continue to amaze me with their dedication, professionalism, friendliness and efficiency. Coleman, Tori, Marie and Katherine have all been so wonderful through this leak situation. They deserve to be recognized for their abilities and level of service they extend to customers like me each day. My journey is still not completed with Cooke's and I will recommend them for any plumbing job to friends and family. Thank you Coleman, Tori, Marie and Katherine for easing the frustration associated with our "leak situation" YOU ALL ARE AMAZING! Just a continuation of great service from Cooke’s plumbing. Justin, Marie and Catherine were both again very helpful yesterday in executing an installation of a washer and dryer. It’s a very confined space, and it did not go well yet again yesterday. Justin, tried everything he could think of to complete the installation. They probably set up a return date, for early in the morning which worked best for my schedule and I appreciate them for that. Step-by-step, the situation continues and is less frustrating due to this great team at Cooke’s.
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Customer service is always a top priority at Cooke's Plumbing & Septic Service. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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