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By Cheryl & Paul K. on 12/07/18
Very friendly and personable. Lance did a very comprehensive diagnostic inspection of the situation. He provided options to resolve the concerns and rationales for each option. Resolved all our issues beyond my expectations. Lance is a great ambassador for your company.

By Gary H. on 12/06/18
He was fast and did an outstanding job. He even answered some questions I had while we waited for my tankless water heater flush to complete. Very knowledgeable and helpful. 5 stars.

By Kenneth John W. on 12/05/18
I had a leak in the kitchen sink related to the garbage disposal. There was also a loose faucet that was very difficult to get to. The team was very helpful in tightening the faucet and installing the garbage disposal. I would have given 5 stars, but it was kinda...
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I had a leak in the kitchen sink related to the garbage disposal. There was also a loose faucet that was very difficult to get to. The team was very helpful in tightening the faucet and installing the garbage disposal. I would have given 5 stars, but it was kinda' expensive. However, the work and professionalism was top-notch!
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By Sara H. on 11/30/18
I had a great experience having a new toilet installed by technicians named Lijah and Mikey. They were very efficient on installing the toilet. They had the toilet and all the parts that were needed on the truck already and answered all my questions well. Very frie...
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I had a great experience having a new toilet installed by technicians named Lijah and Mikey. They were very efficient on installing the toilet. They had the toilet and all the parts that were needed on the truck already and answered all my questions well. Very friendly and considerate people/employees! They definitely get the best rating of 10 out of 10 from me!!*****
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By Dennis L. on 11/26/18
Lance was very professional. He provided the exact cost of the work he was performing prior to completion. I had a clogged drain which he cleared and tested to ensure it was clear. He also did a great job explaining the steps he was taking and even provided recomme...
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Lance was very professional. He provided the exact cost of the work he was performing prior to completion. I had a clogged drain which he cleared and tested to ensure it was clear. He also did a great job explaining the steps he was taking and even provided recommendations to avoid future clogs. I highly recommend this company and Lance!
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By Kerry M. on 11/23/18
Thanks for the help. We are very satisfied

By Cort L S. on 11/21/18
The work that was done was efficient and quick . Very helpful technician and did a great job. Make sure to pin down a time frame or you will be taking the day off work as I had too which can impact others that need the bathroom toilet and you lose a workday that y...
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The work that was done was efficient and quick . Very helpful technician and did a great job. Make sure to pin down a time frame or you will be taking the day off work as I had too which can impact others that need the bathroom toilet and you lose a workday that you could have gone to and just cut out later in the day. The work done was helpful and again the tech was great.
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By Pamela & Tom K. on 11/21/18
Did a great job!

By Lori H. on 11/17/18
Stephan showed up on time on a Saturday. He was honest and kind and got right to work showing me everything he was going to do. Very reasonable pricing also. Thank you for being professional

By Andrew M. on 11/16/18
Great service, very quick and thorough. Lijah did a great job of replacing our garbage disposal, and his work was quick, and he left everything clean. Explained our warrantee etc Would definitely go with them again

By Tamera K. on 11/16/18
Lijah was very thorough and completed my repair efficiently and neatly.

By Karen S. on 11/13/18
Very professional, nice, and helpful.

By Casey M. on 10/30/18
Make sure they have the address correct. Great tech, very quick and helpful service.

By Patricia O. on 10/30/18
Pleasant guys, fixed the tub problem & flushed the water heater, THANKS PAO

By Joe B. on 10/30/18
(no comment)

By Jonathan G. on 10/29/18
Great job diagnosing the problem of why my water heater was leaking (water softener quit) and recommending a deal saving $1000 by buying a combination of a new high efficiency water softener & tankless water heater for more efficient soft hot water. The installati...
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Great job diagnosing the problem of why my water heater was leaking (water softener quit) and recommending a deal saving $1000 by buying a combination of a new high efficiency water softener & tankless water heater for more efficient soft hot water. The installation was scheduled quickly the next day and completed the big job that day. The job also came with 10 year warranty & 10 year membership to have them come annually to tune up. Also provided 18 month 0% financing after the job was completed. They also accepted a $200 off coupon from Benjamin Franklin Plumbing website for tankless installation. They disposed of my old water softener and heater tank. Bill & Mike were friendly and answered all of my questions. Highly recommend Bill & Mike at Benjamin Franklin Plumbing to solve your plumbing needs!
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By Joe B. on 10/29/18
(no comment)

By Gordon D. on 10/26/18
Great job. Fast and efficient.

By Sonja B. on 10/20/18
Stephen my Service Pro was awesome. He was on time, polite, continence of my home the entire time. He even took time to fix a small additional issue I was having. I asked a lot of questions during the process of fixing my broken sump pump and he politely answered t...
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Stephen my Service Pro was awesome. He was on time, polite, continence of my home the entire time. He even took time to fix a small additional issue I was having. I asked a lot of questions during the process of fixing my broken sump pump and he politely answered them all. I was also happy to hear that all your technicians are vaccinated before starting work. I appreciate that for the health of your staff especially with all the bad pathogens in the water they work in. Thank you to Stephen as well
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By JoAnn H. on 10/14/18
This is truly one of a kind company. They and a great team and will treat you right. I highly recommend using BFP!
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CALL TO SCHEDULE
319-365-6792

Select any employee to see all their reviews.

Cody R
Rating:
109 total reviews!
Lijah L
2 Years
Rating:
86 total reviews!
Doug M
Customer Service Rep.
8 Years
Rating:
(7 total reviews)
Mary A
Customer Service Rep.
10 Years
Rating:
(3 total reviews)
Bill B
3 Years
Rating:
(65 total reviews)
Lance D
7 Years
Rating:
(59 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Benjamin Franklin Plumbing of Eastern Iowa has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Benjamin Franklin Plumbing of Eastern Iowa. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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