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By Velma J. on 09/20/19
I must say. “Great service”! Master plumber Ryan and Intern Zach work very well together!

By Velma J. on 09/20/19
Ryan and Zach were both courteous and knowledgeable about what they had to do! Ryan informed me of what the job entailed! They both work together and accomplished what should have happened years ago! I would refer them to anyone that asks asks, as reputable plum...
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Ryan and Zach were both courteous and knowledgeable about what they had to do! Ryan informed me of what the job entailed! They both work together and accomplished what should have happened years ago! I would refer them to anyone that asks asks, as reputable plumbers and did a great job cleaning up after the job was done!
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By Kayla T. on 09/18/19
Jim was very professional and nice, walked me through everything he was doing. I really appreciated his business. I definatly would have him come back to fix anything pluming related again.. thank you so much

By Candace R. on 09/12/19
Atomic Plumbing is the best in town! Justin R. and Sean D. were very pleasant to work with. The employees are extremely knowledgeable and fixed my plumbing issue in a jiffy. They are prompt and thorough. These guys are definitely the experts in their field. I highly recommend!

By K J. on 09/09/19
my water heater was replaced 9-9-19 by Justin and Zach. they called prior to coming. They were clean, professional. I would recommend. I liked being able to get this taken care of in a timely manner.

By Brittany B. on 09/09/19
Justin was very helpful. He gave me great insight on what the problem was and how to fix the problem with my drains in the future. His co-partner Zach was also very helpful. They both educated me on what I can do in the future to prevent my drains from clogging.

By Dennis H. on 09/06/19
Although the customer service representatives at Atomic Plumbing stated that a variety of options would be presented during the initial interview, the choices for hot water heater replacement were limited. Only one manufacturer was discussed. Ryan D. is confident...
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Although the customer service representatives at Atomic Plumbing stated that a variety of options would be presented during the initial interview, the choices for hot water heater replacement were limited. Only one manufacturer was discussed. Ryan D. is confident, experienced, and clean mechanic. He was timely for both the initial appointment and installation appointment. I believe that changing the elevation of the hot water heater was an unnecessary expense. The pipe runs and exterior vent on the siding of the house look very good and the hot water heater functions to expectations. Ryan D.'s temperature setting seems ideal. The receipt for services does not break down material, labor, permitting. I do like the 10 year warranty on material and labor although the copy of the warranty sent did not arrive. Ryan D. cleaned up after himself, communicated well, and addressed my concerns promptly. It was a quick turn around from phone call to estimate to installation, which is particularly notable since the installation was done on the Friday after Independence Day. UPDATE: Terrific customer service, not mentioned previously, is worth noting as Beverly contacted me about the above. An inspection is in the works. The city allows up to six months for the site survey. I removed the comment that was contrary to that policy. The operations manager has been contacted about the change to the placement of the heater. Beverly knows that the warranty paperwork and welcome letter had been sent. My wife recalls seeing it in the USPS app, but not in our mailbox. It is to be sent via email this week.
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By Bill & S. on 09/04/19
I called Atomic Plumbing to do preventive maintenance (snaking 2 toilet drains) because so many in our building have used them and highly recommended them. Justin D. and Trey were our technicians. Both were excellent: neat. clean, professional, knowledgeable and th...
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I called Atomic Plumbing to do preventive maintenance (snaking 2 toilet drains) because so many in our building have used them and highly recommended them. Justin D. and Trey were our technicians. Both were excellent: neat. clean, professional, knowledgeable and thorough. We will ask for them again the next time we need plumbing services. Great guys and great customer service!!!
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By Jen A. on 09/04/19
My home warranty fell through in getting my issue repaired in a timely manner before Hurricane Dorian may or may not make an impact in Norfolk so I said screw it and called Atomic. Someone answered the phone the first time I called, I made an appointment for the ne...
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My home warranty fell through in getting my issue repaired in a timely manner before Hurricane Dorian may or may not make an impact in Norfolk so I said screw it and called Atomic. Someone answered the phone the first time I called, I made an appointment for the next day with multiple time slots to choose from. A few hours later someone else called to confirm everything and get a bit more details. The next day Ryan D. showed up on time and had everything he needed to do the job in his truck. He was polite and friendly, explained everything clearly, and was done in less than an hour. Of course this was quite a bit more expensive than what I would have paid through my warranty but other than that I am 100% satisfied and happy. I would highly recommend Atomic Plumbing!
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By Cindy & Brenna C. on 08/28/19
My mom has been calling Atomic Plumbing for over 20 years! We have never had a bad experience with them! They replaced our water heater 14 years ago, and Jim M. replaced it with a new one today! They are so good to us and our dogs! We have two large dogs and every ...
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My mom has been calling Atomic Plumbing for over 20 years! We have never had a bad experience with them! They replaced our water heater 14 years ago, and Jim M. replaced it with a new one today! They are so good to us and our dogs! We have two large dogs and every time Jim has to come by they love it! Thank you so much!
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By Susan E. on 08/26/19
JUSTIN DUKE AND HIS ASSISTANT ZACH WERE INSTANTLY PROFESSIONAL, AND WELL VERSED IN WHAT NEEDED TO HAPPEN TODAY. THEY KNEW WHAT THEY WERE DOING AND THEY FOLLOWED THROUGH TO THE VERY END. THEY EVEN CLEANED UP AFTER THEY WERE FINISHED. JUSTIN WAS AMAZING. ZACH AS WELL...
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JUSTIN DUKE AND HIS ASSISTANT ZACH WERE INSTANTLY PROFESSIONAL, AND WELL VERSED IN WHAT NEEDED TO HAPPEN TODAY. THEY KNEW WHAT THEY WERE DOING AND THEY FOLLOWED THROUGH TO THE VERY END. THEY EVEN CLEANED UP AFTER THEY WERE FINISHED. JUSTIN WAS AMAZING. ZACH AS WELL SEEMED TO BE A VERY KNOWLEDGEABLE APPRENTICE !
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By Bob B. on 08/23/19
We can highly recommend Atomic Plumbing based on the service we received the first time we called them in 2016 and also the service we received today. Justin Duke and Eric Jr his intern helper arrived within 30 minutes from the time we called and spoke with Tiffan...
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We can highly recommend Atomic Plumbing based on the service we received the first time we called them in 2016 and also the service we received today. Justin Duke and Eric Jr his intern helper arrived within 30 minutes from the time we called and spoke with Tiffany. Both were neatly dressed and friendly. Both had plastic booties covering their shoes to protect the floors. They diagnosed the problem that was causing the water leak under the kitchen sink; they explained it to us and what they could do to the faucet to solve the problem, or we could wait for a new faucet assembly from the factory. They then asked what we would prefer to do. We told them to go ahead with the repair. They had the part they needed on their truck and completed the work in a short amount time. We will definitely call Atomic Plumbing again when we need quality plumbing repairs in a hurry. Bob and Joanie Bremner 8-21-19
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By Sheri-anna H. on 08/22/19
The replacing of a bad water heater was wonderful. They were on time and cleared a wider path so they could get the new one in. They removed all parts and other trash before they left. Mr. Ryan D. was great at explaining things and even made a drain to the out...
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The replacing of a bad water heater was wonderful. They were on time and cleared a wider path so they could get the new one in. They removed all parts and other trash before they left. Mr. Ryan D. was great at explaining things and even made a drain to the outside (it was in garage). I would use them again.
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By greg m. on 08/22/19
Justin showed up right on time and made sure that our new garbage disposal was installed correctly. He is both personable and professional. Typical great service from this company.

By Mike S. on 08/21/19
Justin D and Ryan S came out same day called and explained the problem and what needed to be done . Very courteous and performed the repair quickly. Would definitely recommend Atomic to anyone and this was the second time I had them over.

By Gordon P. on 08/20/19
Justin R was very helpful suggesting preventative measures to help keep our drains cleaner. Quick response time and good service.

By Larry A. on 08/18/19
We had a drain plug that occurred of course on a Saturday. Atomic was very accommodating and sent Randy out within a few hours. He was courteous and very professional. The problem was taken care of in a professional manner. Area was left clean. I would recommend At...
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We had a drain plug that occurred of course on a Saturday. Atomic was very accommodating and sent Randy out within a few hours. He was courteous and very professional. The problem was taken care of in a professional manner. Area was left clean. I would recommend Atomic Plumbing for your plumbing needs.
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By Terry F. on 08/16/19
I am not able to retract a previous review...caught Randy on a bad day...EVERYONE at Atomic was amazing in taking care of my problem and making me very happy!!!

By Keshawn S. on 08/14/19
Randy C was fast and reliable. He answered all my questions and is quite a professional. He represents your company well!

By Terry F. on 08/12/19
I have used Atomic for many years...just had Sean come out to my house and he is AWESOME-so knowledgeable AND personable.
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CALL TO SCHEDULE
757-464-2934

Select any employee to see all their reviews.

Ryan D
4 Years
Rating:
402 total reviews!
Jim M
10 Years
Rating:
255 total reviews!
Deanna D
Customer Service Rep.
13 Years
Rating:
(51 total reviews)
Tiffany H
Customer Service Rep.
11 Years
Rating:
(24 total reviews)
Sean D
4 Years
Rating:
(234 total reviews)
Randy C
25 Years
Rating:
(207 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Atomic Plumbing & Drain Cleaning has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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