We had a clog in the main line and on Sunday before Christmas and I contacted Atomic Plumbing for assistance. They immediately responded and sent out technician Randy C first thing Monday morning. Randy was very professional in his dealings with us and did exactly what the company had told us he would do. He introduced himself, requested the information we had on the problem, took time to get a good understanding of the house plan and where the clean outs were located. He told us that he thought he might already know what the problem was. He explained the company's process and told us what the flat rate would be if that was the problem. He then immediately got his tools and router out of his truck and began working to find the problem and eliminate it. He opened the clean out on the main line near the street and asked us to flush toilets and turn on all facuets to check the system which was not clear and working. He cleaned up the work areas and closed all clean outs. He then prepared the invoice with the flat rate price less a 20 percent senior discount and told us that if we have any problems to immediately give him a call and that his work was guaranteed 90 days. He thanked us for using his services and was on his way to his next job well before lunch. We have not had any problems and highly recommend Atomic Plumbing and especially Randy C's services.
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My kitchen drain was clogged. Atomic Plumbing responded quickly after my call. Ryan arrived and reviewed the problem. He then told me what he would do. After agreeing to the work that needed to be done, Ryan proceeded. He told me what he was doing and why at each step. He was patient with any questions I had and explained everything to me. Ryan also tightened my kitchen faucet. My husband has a bad shoulder so he couldn’t do it. I couldn’t have asked for a more kind, professional man. Thank you Ryan.
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Called for a clogged shower pipe. Office contacted me three times through the day to assure me I wasn't forgotten, and to keep me updated as to when the technician would arrive. Scott (the technician) was very polite and friendly, very open to questions, explained the steps he would work through to fix the issue, and got to work. He provided estimate before starting, quickly finished (no mess!), and discovered the final cost was less than the initial estimate. To recap: fast, professional, fixed, and cheaper than expected. I'll definitely call again if I need help with plumbing or drain, and hope they send Scott again. An all around fantastic experience. Great job Atomic!
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Called for a clogged shower pipe. Office contacted me three times through the day to assure me I wasn't forgotten, and to keep me updated as to when the technician would arrive. Scott (the technician) was very polite and friendly, very open to questions, explained the steps he would work through to fix the issue, and got to work. He provided estimate before starting, quickly finished (no mess!), and discovered the final cost was less than the initial estimate. To recap: fast, professional, fixed, and cheaper than expected. I'll definitely call again if I need help with plumbing or drain, and hope they send Scott again. An all around fantastic experience. Great job Atomic!
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Hire Atomic Plumbing & Drain Cleaning if you want your plumbing issues fixed. We had tried two different plumbing companies that could not get the job done. Sean and Kelly from Atomic Plumbing & Drain Cleaning came to our house and got the job done in short time. This is the second time we have used this company and both times their work was top notch. On Time, professional, responsive and good value.
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Hire Atomic Plumbing & Drain Cleaning if you want your plumbing issues fixed. We had tried two different plumbing companies that could not get the job done. Sean and Kelly from Atomic Plumbing & Drain Cleaning came to our house and got the job done in short time. This is the second time we have used this company and both times their work was top notch. On Time, professional, responsive and good value.
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Ryan **** and Trey of Atomic Plumbing & Drain Cleaning did a super job of checking out our water heater, testing it, and cleaning it, assuring us that it was still heating water, but since it is 9 years old they also gave us quotes on replacing it with the same type of tank or going with the tankless water heater, which we will probably do in the next year. They were top notch professionals.
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Jim & Mike did an awesome job. They were very professional, courteous and friendly. Jim diagnosed the problem, gave a quote, and went to work. In addition, they did an excellent job of cleaning up after themselves. I highly recommend atomic plumbing to anyone looking for plumbing services. Jim and Will did an awesome job putting in our grab bars. They did some extra work that was above and beyond what was expected. They did a good job of cleaning up after themselves. I will recommend atomic plumbing to my friends.
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