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By Robert S. on 01/16/19
Outstanding products and service. I would recommend Art Newsome to anyone. They aew skilled, professional and courteous. Wonderful job

By Doug E. on 01/16/19
My heating unit of 31 years finally died. ANI had a technician out to take a look within a few days. I received a few quotes for different replacements which proved to be very competitive. The installation was scheduled for a few days later. Up and running in just ...
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My heating unit of 31 years finally died. ANI had a technician out to take a look within a few days. I received a few quotes for different replacements which proved to be very competitive. The installation was scheduled for a few days later. Up and running in just a few hours. A very professional installation. I now have two units installed and serviced by ANI.
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By Elizabeth H. on 01/12/19
Initially, I had a tech who was not very clear with communication and did not make me feel confident about spending money. When I talked to their office, they were very responsive and sent me a different tech who seemed very knowledgeable, more thorough, and made ...
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Initially, I had a tech who was not very clear with communication and did not make me feel confident about spending money. When I talked to their office, they were very responsive and sent me a different tech who seemed very knowledgeable, more thorough, and made me feel totally at ease.
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By Sam B. on 01/11/19
I have used Art Newsome for the past 25 years for my heating and air conditioning service. This company is absolutely outstanding. I have a maintenance agreement which provides two tune ups per year. James ********* tuned up my unit recently. He was very competent,...
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I have used Art Newsome for the past 25 years for my heating and air conditioning service. This company is absolutely outstanding. I have a maintenance agreement which provides two tune ups per year. James ********* tuned up my unit recently. He was very competent, caring, and conscientious. I have been extremely impressed with the Art Newsome staff beginning with their office personnel, namely, Kelly and Carol. They are two bright, shinning stars who have been extremely responsive both in emergencies and routine visits. This is the most professional organization I have dealt with since retiring in Williamsburg.
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By Mary Louise T. on 01/10/19
Austin arrived on time, introduced himself, all ready had his "booties" on and went directly to work. He left our home as clean as he found it. He is a likeable young man, seemed to know what had to be done and did not waste time on the job. I would be pleased t...
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Austin arrived on time, introduced himself, all ready had his "booties" on and went directly to work. He left our home as clean as he found it. He is a likeable young man, seemed to know what had to be done and did not waste time on the job. I would be pleased to have him come again.
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By Karen W. on 01/09/19
The technician was very professional. He showed us the issues he found and gave us his opinion.

By Julia A. on 01/07/19
This isn't the guy who came to our house. The guy who did our service did a great job...very thorough.

By Joe M. on 12/31/18
Had our semi annual service today. As always, great service. Answered all of our questions. James was even early to the appointment! Thanks for always providing great service!

By Donna V. on 12/28/18
Excellent, friendly, reasonably priced service. Brandon just left after repairing the boiler. It was GREAT to meet a service person who is knowledgeable in his trade, honest, polite, and efficient. There's way, way too little of that these days, and Brandon is a sh...
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Excellent, friendly, reasonably priced service. Brandon just left after repairing the boiler. It was GREAT to meet a service person who is knowledgeable in his trade, honest, polite, and efficient. There's way, way too little of that these days, and Brandon is a shining star. Thank you, Brandon, and thanks to ANI for providing service so far above the mark. I'm now a forever client.
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By Bill O. on 12/10/18
Jim ********* is simply the best. Excellent service. He rrived on time and took care of my inspection and tune up efficiently. The date was December 10, **** and there was plenty of snow around but he was there right on time and ready to go to work. **** O

By Kenneth W. on 12/07/18
Austin was friendly and kind enough to place "booties" on his feet before entering the house. he immediately wen to work and reported his findings. The was a visit on the outside units due to wet conditions on the day of the scheduled tune-up. We have always receiv...
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Austin was friendly and kind enough to place "booties" on his feet before entering the house. he immediately wen to work and reported his findings. The was a visit on the outside units due to wet conditions on the day of the scheduled tune-up. We have always received excellent service.
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By Paul C. on 12/05/18
The service representative was very professional, very knowledgeable and respectful.

By Diane F. on 11/30/18
I find all technicians and staff to be very helpful and professional. Mike P. did an excellent job of assessing my furnace problem and fixed it in a timely manner. Art Newsome has an excellent reputation and I attribute much of that due to the people who work for the company.

By Erin T. on 11/21/18
Outstanding service! Had a very unique issue with my HVAC but Brandon S. was able to figure it out. He’s very confident with his work and took his time so we wouldn’t be without heat over the holidays. Above and beyond great service, I definitely recommend.

By Robert W. on 11/14/18
On time, professional and answered all questions I had. Looking forward to seeing James for my spring check-up.

By Peter S. on 11/10/18
Courteous, professional, competent

By Fernando B. on 11/05/18
I had one of my units serviced by ****** in June 2018. ******* was very meticulous and thorough in diagnosing the problem. He found a very small leak in one of the fill valves and added additional coolant. He re-tested for leaks and operation and the unit has been ...
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I had one of my units serviced by ****** in June 2018. ******* was very meticulous and thorough in diagnosing the problem. He found a very small leak in one of the fill valves and added additional coolant. He re-tested for leaks and operation and the unit has been performing very well. ******* was very professional and competent - Thank you!
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By Frank R. on 11/01/18
Francisco was prompt and very professional. I liked the way he analyzed my AC systems today . Well done!

By Henry H. on 10/22/18
Repair team arrived on time and were quick to diagnose the Problem. With my best in mind their office stack contacted the HVAC manufacturer tor parts. The manufacturer stood behind their HVAC and forwarded the part at no cost. When they received the part they were ...
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Repair team arrived on time and were quick to diagnose the Problem. With my best in mind their office stack contacted the HVAC manufacturer tor parts. The manufacturer stood behind their HVAC and forwarded the part at no cost. When they received the part they were quick to contact me and even faster in completing the repair. My thanks for excellent service.
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By Robert N. on 10/15/18
Excellent service!!!
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757-873-0345

Select any employee to see all their reviews.

Mike P
Rating:
52 total reviews!
Brandon S
12 Years
Rating:
32 total reviews!
Kelly C
Customer Service Rep.
21 Years
Rating:
(10 total reviews)
Carole L
Customer Service Rep.
7 Years
Rating:
(2 total reviews)
James J
Rating:
(28 total reviews)
Jason K
Rating:
(23 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Art Newsome, Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Art Newsome, Inc.. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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