Aiello Home Services
600 Old County Circle Windsor Locks, CT 06096
Phone: 888-956-4455
Website: www.aiellohomeservices.com

Plumbing, Electrical, Water Quality, Heating, Air Conditioning, Standby Home Generators
Same Day Service*

Our Ratings

Overall Rating

5 star rating
(125 Reviews)
ReviewBuzz
5 star rating (37 Reviews)
Facebook
5 star rating (38 Reviews)
Google
5 star rating (12 Reviews)
Yahoo
5 star rating (23 Reviews)
Other
5 star rating (1 Reviews)
Superpages
5 star rating (5 Reviews)
Judys Book
5 star rating (1 Reviews)
Yelp
5 star rating (2 Reviews)
Angies List
5 star rating (6 Reviews)


Our Reviews

Tim and his team were professional, pleasant,thorough and neat. They were careful toexplain everythingclearly and concisely. A pleasureto have them here.
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Tim F.
05/17/13
 
RICHARD R, CAME TO OUR HOUSE TO SERVICE OUR AIRCONDITIONER AND WE FOUND HIM TO BE VERY EFFICIENT AND COURTEOUS. WE HAD A FEW QUESTIONS AND HE GOT US ON THE RIGHT TRACK. HIS CO-WORKER WAS ALSO VERY GOOD TO DEAL WITH. THANKYOU AIELLO. BOB RITCHIE
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Richard R.
05/16/13
 
Stephen S provided excellent service , he was very professional , curteous & knowledgable. He is an asset to your company.
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Stephen s.
05/10/13
 
STEVE S. REPLACED MY WATER HEATER LIKITY SPLIT!
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Team Aiello ., Cindy N., Steve S.
05/10/13
 
Shawn was very curtious and completed the tune up in a very prompt manner. He then offered me options of service that he felt were needed, and others that would be a good idea to complete in the near future. I would use Aiello again.
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Shawn f.
05/07/13
 
the best & quick
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Clay C.
04/19/13
 
Patrick C explained everything. He was an excellent representitive of your company. All the work was completed and I would use Aiello for future services
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Patrick C.
04/18/13
 
I have used Aiello for years, most recently for a pre-summer check of my A/C system. The technician, Patrick C, was right on time, at the top of the service window I was given when making the appointment. All work was done professionally with great care taken to keep my house neat and clean. The work was fully explained at the end, price was as promised. I also appreciated the customer rep calling me to let me know Patrick was on the way
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Patrick C.
04/16/13
 
I called Aiello and Dawn was great. She set up two appointments for me quickly and professionally. Explained everything to me and was a pleasure to talk to. Patrick arrived right on schedule to do my furnace service. He was thorough and polite. He cleaned my furnace, explained everything before he did it and wrote a comprehensive quote for me answering all of my questions. He was also a pleasure to deal with. They were my first impressions of Aiello and both were wonderful.
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Dawn W., Patrick C.
04/15/13
 
Great Professional Service. Arrived on time and worked throughout the day into the early evening to finish the job. Explained every step of the job. Appeared knowledgeable. Worked competently and left the work areas neat and clean. A big applause and Thank you for a job well done.
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Shawn f.
04/10/13
 
Our service tech, Michael R. was very professional and thorough. Any questions we had, he answered them in a straight forward manner. Good job
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Michael R.
04/09/13
 
Great Professional Service. Arrived on time and worked throughout the day into the early evening to finish the job. Explained every step of the job. Appeared knowledgeable. Worked competently and left the work areas neat and clean. A big applause and Thank you for a job well done.
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Tim F.
04/09/13
 
Recently had a new heating & central air unit installed. From the first gentleman that came to inspect existing unit & discuss options to the date of the actual installation, it was definitely 5 star service!!! Every Aiello employee was friendly & professional, ea. employee that came on day of installation personally introduced themselves to me! When the job was completed it was hard to tell anyone had been here because everything was sooo well cleaned up! Would absolutely recommend this Company to anyone!! Keep up the Great Work Aiello!!!!
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Team Aiello .
04/05/13
 
I am very pleased with the service I received. Tim and Robert were very professional. They were thorough and knowledgable. It was a real pleasure to have them in my home. I give them 5 stars.
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Tim F.
04/04/13
 
Very good service, very good company.
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Tim F.
04/03/13
 
I contacted Aiello Home Services in response to one of the monthly email we receive. The young lady who answered the phone was very polite and knowledgeable regarding my plumbing concerns. She forwarded my request to Michael R who came to our home promptly. Michael R looked over our plumbing issues thoroughly. He looked up all the information and sat down with me and advised what was best for our situation. The work was done quickly and professionally. When he was finished he walked me through each individual issue to make sure it was done to my satisfaction. We were very pleased with Michael's work. And will call on him again in the future should the need arise.
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Michael R.
03/30/13
 
Our evaluation concerned the work of Tim Fabuien and Jason who were here all day Thursday, March 28th and did a home energy audit. The long and short of the evaluation is that they were excellent in every way. We were completely satisfied and very impressed. To be specific, we think Tim was courteous, deliberate, very respectful of us and our home, an excellent organizer, supervisor and worker, knowledgeable, responsive to all our questions and patient and clear with all his explanations of what they found and had done. We would gladly recommend them and the Aiello Home Energy audit to anyone, and will do so when given a chance. Whatever rewards program Aiello has should see this message and we would like confirmation that someone at Aiello has passed this message along to the proper people so Tim and Jason get recognized and rewarded properly.
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Tim F.
03/28/13
 
I was very impressed and pleased with the service i got from Aiello Home Services. I had my shower valve replaced in my downstairs bathroom. Mike D, the service tech that came to my home was very friendly and knowledgeable. His attention to detail and workmanship were outstanding. Now i have a perfect working shower. I would absolutely recommend Aiello Home Services to my family and friends.
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Mike D.
03/25/13
 
Aiello employees Alesha and Matt R. did an awesome and professional job on Thursday 3/21/13. The electrical work requested was done efficiently and correctly.
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Alesha L., Matt R.
03/24/13
 
Shawn F came out to repair our furnace on a Saturday. He arrived
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Shawn f.
03/23/13
 
THIS IS FOR SHAWN F HE WAS PROMPT, COURTEOUS, VERY FRIENDLY!!! WHEN I TOLD HIM WHAT THE PROBLEM WAS WITH MY HEATING SYSTEM, HE KNEW RIGHT AWAY WHAT THE PROBLEM WAS, SAID HE HAD THE PART ON THE TRUCK AND WOULD WRITE UP A QUOTE FOR THE WORK, EXPLAIN WHAT THE COST WAS FOR, AND IF I OK'D HE WOULD INSTALL!!!! I GAVE OK AND HE INSTALLED THE PART QUICKLY, AND HAD THE SYSTEM UP AND RUNNING IN A VERY SHORT TIME!!! GREAT JOB!! HE IS A GREAT ASSET TO YOUR COMPANY!!! SINCERELY, ALLEN HILLIARD
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Shawn f.
03/22/13
 
First-rate service. Quickly done with very little disturbance. Typical of all my dealings with Aiello.
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Scot P.
03/22/13
 
Aiello employees Alesha and Matt R. did an awesome and professional job on Thursday 3/21/13. The electrical work requested was done efficiently and correctly.
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Alesha L., Matt R.
03/22/13
 
Mark did a thorough review of my electrical system, and clearly answered my questions. We even found a switch that I never knew has control over an outlet!
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Mark P.
03/17/13
 
Matt was very helpful and professional. He was also kind and informed us of what he was doing and what the problem really was. That was very helpful. I would ask for him again if we need help in the future. Diane
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Matt C.
03/15/13
 
Patrick C was the representative that did a yearly check-up on our furnace. He was great!
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Patrick C.
03/14/13
 
Mark P installed a ceiling light for me today. He arrived on time, was friendly, did a GREAT job, and gave me additional advise on lighting and use of bulbs. He also shared with me some info when selecting future lighting. I will highly recommend him and Aiello to anyone. Thank you !!
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Mark P.
03/12/13
 
Shawn f was very thorough and a great trouble-shooter. He pinpointed the problem and quickly implemented the solution. He was friendly and wore his shoe covers to not track in any dirt. I recommend Shawn and would ask for him by name if I should need a future repair.
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Shawn f.
03/11/13
 
Called Aiello and got same day service. Plumber arrived on time, used shoe coverings to keep my floors clean, and did a good job on the drain repair.
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Michael R.
03/11/13
 
Matt C. was very thorough, and enjoyable to work with. Explained everything very well.
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Matt C.
03/09/13
 
Wayne G. recently installed new bathroom fans in my East Windsor condo. He was impressively personable, efficient and sincere. A real professional.
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Wayne G.
03/06/13
 
Shawn was very personable and showed me exactly what the problem was with my furnace. He had the needed part with him and replaced the bad part quickly.
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Shawn f.
03/05/13
 
Matt C came to my house to fix several plumbing issues I was having. He was there first thing in the morning as promised and fixed all my issues. They were even able to work on the price with me and made the whole experience very painless. I would recommend Aiellos and Matt C to anyone that needs plumbing work. Thanx Matt.
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Matt C.
03/03/13
 
Shawn F was on time and efficient, as well as knowledgeable about additional products that might be useful.
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Shawn f.
03/01/13
 
I unfortunately had a furnace issue that wasn't discovered until about 7pm last night. We called Aiello since we are a silver member and they put us in contact with a technician, Stephen S who came out around 8pm to take a look at it. Even though it was late he stayed a few hours to make sure everything was back up and running and explained things to me as he went. I appreciate his work, work ethic, and his training as he troubleshot why my furnace was having issues that other techs were not noticing. I'll definitely request him for my next recommended service.
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Stephen s.
03/01/13
 
Very professional nice guy. Truly committed to his work with strong attention to detail. Would highly recommend his skills to other potential customers and would have him come back for any other jobs needed.
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Matt C.
02/26/13
 
Aiello Home Services always provides the highest quality service and I use them for all of my home services.
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Matt C.
02/25/13
 
Matt C is the best! He is professional, knowledgeable and has a great sense of humor. He has excellent customer service and communication skills. I use Aiello for all of my service needs and would certainly recommend them to anyone!
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Matt C.
02/25/13
 
Great service with Shawn F at Aiello Home services. Our Buderus gas heater panel broke after only three years. We called and Aiello came out same day. Prices were fair and Shawn was very professional. Thank you!
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Shawn f.
02/25/13
 
Service Tech was great and was very determined to solve the problem which he did. Only concern was there was a "difficulty charge" added on at the end of the appointment.
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Michael R.
02/22/13
 
Stephen S was very polite and knowledgable. He was on time, and very professional.
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Stephen s.
02/21/13
 
From Dawn M., phone receptionist, Scott P. was dispatched and arrived at my home in less than one hour after my call. Could not ask for better and professional service from all your employees. Scott did a very efficient and professional job with my sewer drainage problem. Thanks again great job all. Art Lachance
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Dawn W., Scot P.
02/20/13
 
I scheduled my appt on Sunday for a technician to come out on Tuesday. I was provided a window of time for the appt. The technician (Mark P) was right on schedule. He was pleasant, courteous, and neat! He listened to what I needed to have done, allowed me to ask questions and responded in a way that I could understand. He even told me about a special offer that Aiello had and I decided that it was a great buy! I would recommend this company (and have!)
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Mark P.
02/19/13
 
The tech wouldn t listen. All I needed was a washer replaced in my bathtub faucet. I do not own tool to get handle off or I would of done it myself. The tech kept telling me he was going to have to replace entire set up, even though I told him 4 times if he replaces washer it will work fine. He wouldn t do it, so I had to tell him to leave and they still charged me $80. I will never use them again, and on a side note another very nice plumbing company came, changed washer and only charged me $39, half price, and they actually completed the job I asked them to do!!!!!!
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Cindy N., Steve S.
02/18/13
 
I called Aiello last night to make an appointment for this morning, as my furnace had stopped working. I was given a time frame of 7am-8am. Shawn F was in my driveway at 7am sharp. He introduced himself, asked for a run down and walked me through everything he was doing/looking for . He discovered the issue almost immediately, and had my furnace back up and running in no time.  I have never met a more polite, courteous and professional technician. He made sure all of my questions were answered.  He also gave me a step by step explaination of service and product costs. I was never caught off guard by a price no matter how big or small the amount.  Which I should also mention, as most of us in this economy work and live paycheck to paycheck, i found Aiello to be very affordable.   I was very confident in his work and very comfortable having him in my home. I will most definitely be requesting Shawn for any future repairs/inspections!
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Shawn f.
02/13/13
 
Stephen S. has been our service technician many times and he is always prompt and does a great job with our furnace. He goes the extra mile to be sure we are happy and everything is in perfect working order for annual tune-ups and warranty repairs. We could not ask for better service and would highly recommend Aiello.
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Stephen s.
02/13/13
 
I called Aiello last night to make an appointment for this morning, as my furnace had stopped working. I was given a time frame of 7am-8am. Shawn F was in my driveway at 7am sharp. He introduced himself, asked for a run down and walked me through everything he was doing/looking for . He discovered the issue almost immediately, and had my furnace back up and running in no time. I have never met a more polite, courteous and professional technician. He made sure all of my questions were answered. He also gave me a step by step explaination of service and product costs. I was never caught off guard by a price no matter how big or small the amount. Which I should also mention, as most of us in this economy work and live paycheck to paycheck, i found Aiello to be very affordable. I was very confident in his work and very comfortable having him in my home. I will most definitely be requesting Shawn for any future repairs/inspections!
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Shawn f.
02/12/13
 
I called Aiello last night to make an appointment for this morning, as my furnace had stopped working. I was given a time frame of 7am-8am. Shawn F was in my driveway at 7am sharp. He introduced himself, asked for a run down and walked me through everything he was doing/looking for. I have never met a more polite, courteous and professional technician. He made sure all of my questions were answered. I was very confident in his work and very comfortable having him in my home. I will most definitely be requesting Shawn for any future repairs/inspections! Thanks again SHAWN!
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Shawn f.
02/12/13
 
I called Aiello last night to make an appointment for this morning, as my furnace had stopped working. I was given a time frame of 7am-8am. Shawn F was in my driveway at 7am sharp. He introduced himself, asked for a run down and walked me through everything he was doing/looking for. I have never met a more polite, courteous and professional technician. He made sure all of my questions were answered. I was very confident in his work and very comfortable having him in my home. I will most definitely be requesting Shawn for any future repairs/inspections! Thanks again SHAWN!
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Shawn f.
02/12/13
 
Stephen S was clean, quick and courteous. Would recommend him to anyone.
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Stephen s.
02/11/13
 
Stephen S was clean, quick and courteous. Would recommend him to anyone.
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Stephen s.
02/11/13
 
Patrick did a great job in a timely fashion, was very knowledgeable and I learned a lot from him. GREAT SERVICE on such a yucky day. Thanks for coming out Aiello, even tho I probably have in invest in a new furnace ... but what do you expect at 35 years?
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Alesha L., Patrick C.
02/11/13
 
Michael R. was professional, courteous, fast and thorough. He quickly identified the problem, explained how he would fix it and went right to work. Great job!
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Michael R.
02/10/13
 
Excellent service by Ryan. He was well prepared to fix both issues at hand. He was friendly, professional and timely and took the time to show me the system and explain some of the issues that were causing the problem and how he fixed them.
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Alesha L., Ryan C.
02/09/13
 
Matt C was great!
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Matt C.
02/05/13
 
It was my first time calling Aiello and I'm glad I did. Their phone staff were courteous and professional and they sent someone to fix my issue same day. I'm not super knowledgeable about furnace issues but Steve S, my technician was able to explain everything that was wrong, what each parts' function was, and he did all he could to help me. I wasn't too keen on the pricing, since it was expensive, but that was more of a factor of the replacement products, not this company. We had been quoted (through another company) a price for one piece we knew was broken and they had similar costs so I don't think I was getting ripped off at all. tl;dr All in all, this is seems to be a good company with knowledgeable technicians to help you and I wouldn't hesitate to call them again in the future.
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Stephen s.
02/04/13
 
Shawn F and Aiello are the best for info and tech services... Polite and knowledgeable. Regards
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Shawn f.
02/02/13
 
Shawn Foley came out to do a general tune up to a boiler that wasnt functioning properly. Not only did he not mind me looking over his should so i could gain some general knowledge, but he was incredibly thorough with cleaning everything, and making sure it all functioined properly. He ran down options with me and took the time to answer any and all questions i had. Fantastic work...
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Shawn f.
02/01/13
 
Our technician arrived within a half an hour of my calling, did the work quickly in a workman like fashion. He found all the discounts to which I was entitled and I thought $107 was very reasonable for such prompt service.
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Mark P.
01/31/13
 
Matt C replaced the faucet in my bathroom the other day. He was prompt, professional, and provided excellent results.
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Matt C.
01/31/13
 
Very professional and knowledgable. Look forward to calling Aiello again.
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Stephen s.
01/31/13
 
Aiello service was great thanks to Mr Foley. Shawn explain the problem to me and had the furnace running in a matter of time. His honesty was very well appreciated i would like for Aiello to assign Mr Foley as my tech when there is a problem with the furnace again.
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Shawn f.
01/30/13
 
Mark P was here today, to fix the electric lights in our kitchen. He was on time, he was professional, he was neat, cleaned up every thing and took our old fixtures out to dispose of as well. This is the third Aiello technician I have had to my home, they are all so nice, so professional, You can tell they are dedicated to their jobs and most important to their customers. Everything you see on the commercials is true, even the boots :) The quotes are fair, and they explain everything that needs to be done so there are no surprises. If you want a company that hires honest, professional technician's and charges a fair price this is the company for you. They are our company of choice from now on.
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Mark P.
01/29/13
 
It was one of the coldest days of the winter, and I had no heat-I called Aiello, and they were there promptly. The technician was corteous, pleasant, and knowledgeable-He had the heat going in no time. I do appreciate that Aiello was there for me and my family! Thanks!
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Richard R., Cindy N.
01/28/13
 
Stephen S. serviced my 1960's furnace. As a recent first time home buyer, he spent the time to explain every detail about my furnace. He was so knowledgeable and helpful, I would call Aiello in a heartbeat again if everyone is as wondeful as he was.
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Stephen s.
01/28/13
 
I was very pleased with their work and determination to get the job done correctly.
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Cindy N., John C.
01/28/13
 
Great service from AIELLO and Patrick.
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Cindy N., Patrick C.
01/28/13
 
I called at approximately 9:30 am and was told someone would arrive between 12:00 and 4:00. Around 10:00 I was called back to say a technician would arrive within the hour. Since we had a frozen heating pipe, I was very pleased. Pete arrived about 10:30, thawed the pipe and made the repair. Pete was professional, courteous and made a suggestion for long term resolution which we have scheduled for this week.
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Cindy N., Peter C.
01/28/13
 
I had called two other service providers in the area before contacting Aiello. Neither answered the phone and I left voice messages for both. For one, I left two messages. I never received a call back from either one. I then called Aiello Home Services. I spoke to someone on the first call and had an appointment that afternoon. An email was sent within 1 hour letting me know who I had talked to at the office, and who the technical person was that would be coming to my house. These included names and pictures. About two hour later, I received an update letting me know the technician had changed. He arrived within the scheduled window, and called on his way to let me know he was on his way. He was courteous and knowledgeable. Other companies should take note!
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Team Aiello ., Dawn W., Steve S.
01/27/13
 
Our technician showed up on time with carpet booties in hand, we had a baseboard heating problem on my second floor and he was able to narrow down the problem within half an hour. He provided us with two options and was willing to listen to our concerns regarding the extensive repair cost of the boiler (since we are selling our property), in the end he recommended we only do the one absolutely necessary repair and wait to decide on doing the costly repairs or replacing our twenty year old boiler all together. We highly recommend Aiello for all your heating concerns; their techs are fast, personable, and above all else very knowledgeable.
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Shawn f.
01/26/13
 
A seamless experience with Aiello! Thanks again Patrick for doing a great, quick job of fixing my furnace during the Arctic blast!
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Cindy N., Patrick C.
01/26/13
 
Representative was friendly and informative, was able to get someone to me that day. The technician arrived and was knowledgeable, straightforward, and professional. I don't normally pay someone to do repair work for me, but Aiello was a good choice. Fair and accurate pricing. Thank you
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Cindy N., Stephen s.
01/26/13
 
Stephen provided excellent professional advice on our heating options and was frank in his comments on the strengths and weaknesses of our current service provider's service contract!
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Alesha L., Stephen s.
01/24/13
 
Much Thanks to Michael R. of Aiello Home Services for showing up first thing Monday Morning, explaining the repair to my main sewer pipe in basement ( letting me watch from a safe distance while he 'snapped' the bad section of pipe out of the line and fixing it all- within an hour & a half for a SUPER fair price. VERY personable and I plan to always use Aiello's for everything in the future!
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Michael R.
01/21/13
 
Matt C. has done work at our home numerous times. He is always pleasant and always answers any questions we have for him. He is always respectful of our home and family. He leaves the work area as clean as when it was before he started work. Everyone at Aiello is very professional.
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Matt C.
01/21/13
 
Ryan did a great job and fixed me up with heat in about 45 minutes after replacing a part in the ignition system of my gas furnace.
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Team Aiello ., Cindy N., Ryan C.
01/19/13
 
Shawn F was very helpful and professional. I appreciated the time he took to explain everything before and after repairing our heating system. I was very pleased with his service.
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Shawn f.
01/18/13
 
Mike D. was fantastic! Very professional, considerate of our floors, on time, and courteous. He went above and beyond my expectations!
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Mike D.
01/17/13
 
Excellent service! Joe R arrived very soon after the call and did an excellent job. Very thorough evaluation of our heating system - knew just what to do & fixed it. Very professional. So glad we called Aiello.
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Cindy N., Joe R.
01/16/13
 
The technician, Matt, was very thorough. He did a good job and we will use Aiello again for our plumping needs.
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Dawn W., Matt C.
01/12/13
 
Matt C, represents what I have come to enjoy about Aiello Home Services. A professional, friendly, and well explained description of my systems problem and itemized quote. Thanks again Matt!
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Matt C.
01/10/13
 
Excellant service the tech was Patrick who was very informable.. very nice to deal with
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Cindy N.
01/08/13
 
Your service rep., Matt C. was excellent - professional,friendly and knowledgable
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Matt C.
01/07/13
 
Richard R. not only did a great job servicing our furnace but arrived promptly as schedule, gave some good recommendations, was very personable. He's an asset to your company.
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Richard R.
01/04/13
 
Amazing service! They were at our house within 1 hour of calling. Mark P. (electrician) and Scot P. (plumber). Exceptional service, I would highly recommend! Thanks so much guys!
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Scot P.
12/31/12
 
Amazing service! They were at our house within 1 hour of calling. Mark P. (electrician) and Scot P. (plumber). Exceptional service, I would highly recommend! Thanks so much guys!
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Mark P.
12/31/12
 
Matt C was our service technician this morning to rebuild our upstairs toilet. Without question, Matt C is the best plumber we have ever had in out house in the 33 + years we lived here. He the most efficient and highly skilled individual we have had. Actually, we had Matt 2 years ago fixing our basement toilet. It still works great. We are so pleased to see that Aiello has the same technician supporting the local Newington area. All our neighbors that have used Matt has said he's the most qualified and has superior customer service skills. It s such a pleasure to have Matt and having the confidence in his abilities. We feel Aiello is lucky to have such a great service technician that is dedicated, devoted and dependable with his customer base. Thanks again, as we are very happy Aiello customers. Happy New Year...Rhonda & Jay
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Matt C.
12/29/12
 
Mike was fantastic. Very knowledgable, friendly and efficient.
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Mike D.
12/29/12
 
Richard R. and Tim F......fine examples of why I keep coming back to Aiello. Thank you for your excellent and professional service.
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Richard R.
12/28/12
 
Matt C. was our plumber, he came on time, did great work, and of course I will continue to use the best compay in this area - Aiello
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Matt C.
12/28/12
 
Very helpful service. I wasn't clear on the process but the plumber who came clarified the next steps.
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Mary M., John C.
12/26/12
 
Great Service
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Rocco A.
12/20/12
 
The noise I heard (which is why I caled) never occurred while he was here......naturally. But he did do some adjustments and I learned additional things about the system which is new to me as I just moved into the home, Thank you!
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Alesha L., Richard R.
12/20/12
 
Aiello came through again with a truly helpful person who put my mind at ease when they sent Shawn F. I can always count on them.
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Shawn f.
12/19/12
 
Patrick C did my furnace inspection. Explained what he was doing and what was needed. Thank you Patrick
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Patrick C.
12/17/12
 
Matt C is a fantastic professional with a great attitude and sense of pride in his work.. He evaluated the situation and came up with a cost effective solution. Great Job
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Matt C.
12/17/12
 
Thanks Matt C for a nice clean professional job,excellent workmanship
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Matt C.
12/17/12
 
My specialist Michael R was very professional and he did a great job. But the price they charge me to snake a drain was ridiculous. As a home improvenment contractor i can not comprehend how they come up with these prices, almost $288 and change to snake a drain wow thats crazy . and I will not be calling them again.
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Michael R.
12/15/12
 
Technician was thorough and courteous. Fine job! Would definitely recommend to anyone.
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Stephen s.
12/14/12
 
Service work was fine. Technician was neat, clean and very professional. Thought it was expensive however. Was OK with the "call fee". Thought the "diagnostic fee" of ~$226 +/- was excessive for the time it took to find and fix the problem was pretty high.
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Steve S.
12/13/12
 
I found Aiello Home Service to be very response to my call. The technician that arrived, Stephen S., was very professional, neat and clean. He went over everything with me so I understood exactly what he was doing, how much it would cost and what had to be done to fix the problem. I wouldn't hesitate to request his services again should ever the need arise. He is an excellent representative for the company.
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Steve S.
12/11/12
 
My tech Aaron was professional, friendly and did a good job.
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Cindy N., Aaron J.
12/10/12
 
Aiello was impressive with the fast response time on the weekend. Michael, the technician did a great job with fixing my problem. He was fast, knowledgeable, courteous and clean. He definitely gave 5 star service and would not hesitate to call again.
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Michael R.
12/09/12
 
Aiello was impressive with the fast response time on the weekend. Michael, the technician did a great job with fixing my problem. He was fast, knowledgeable, courteous and clean. He definitely gave 5 star service and would not hesitate to call again.
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Michael R.
12/09/12
 
Michael R. arrived right on schedule and installed a new water heater in a very short time. Excellent service and very professional.
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Michael R.
12/08/12
 
Big thanks to Scot P for great service and professionalism.
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Scot P.
12/07/12
 
Matt R was great. On time, courteous, knowledgable, and got to work immediately. Will not hesitate to call again when I need help in the future.
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Matt R.
12/07/12
 
Michael R. arrived right on schedule and installed a new water heater in a very short time. Excellent service and very professional.
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Matt R.
12/07/12
 
Great customer service. Always quick to schedule and on time for appointments. I had an issue with the furnace a day after they inspected it. instead of giving me a hard time, they just replaced several parts on their dime. what customer service should be. i have used them for plumbing and hvac and will not use anyone else.
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Aaron J.
12/06/12
 
Steven S did a great job at my service call
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Stephen s.
12/06/12
 
Service technician was prompt and thorough. He answered our questions and tried to fix the problem with our existing light/lamp. The problem was with the lamp itself, so he then installed our new lamp. I wish I remembered his name, because he was friendly, courteous and very knowledgable.He lives relatively close to us.
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Wayne G.
12/06/12
 
Stephen S, is a professional who has great knowledge in his trade. Dependable and on time as always! Highly recommend Stephen S. at HVAC repair.
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Stephen s.
12/04/12
 
This is Wayne s second time at my house doing electrical work and inspecton. I regard Wayne s expertise to be the best I have come across in many years. Wayne is an asset to your Company and he conducts himself in a very profesional manner Office gals that setup and follow your appointments are very courteous and knowledgeable Now we go to Scot P from plumbing his inspection and work on toilet was impecable also very courteous and professional person. Clay from Heating also was in record time to inspect my heating problem and flush the system and corrected all problems with heating. This is what you call Aiello a company with peace of mind in your home Thank you all
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Wayne G.
12/03/12
 
I call Aiello to inspect my gas furnace, Stephen S. the technician was ther bright and early and went through the whole system for me and explained everything throughly. I was just amazed at the service and the wonderful tech that service it. Thanks Aiello and Stephen S.
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Stephen s.
12/03/12
 
To Aiello - we had a new disposal put in here a few days ago. We would like you to know that the technician Matt C was efficient, careful, pleasant and knowledgable. We would welcome having him work at our house any time. Robert von Dohlen
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Matt C.
12/03/12
 
Mark Was a wonderful technician
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Mark P.
12/02/12
 
Remodeling kitchen. Added 220 line for stove. Installed range hood. moved appliances to new sites. wired two light fixtures. They were very efficient. he did just what we wanted. old house needed some discussion on wiring. gave advice on placement of lighting. work done quickly, professionaly.
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Clay C.
12/02/12
 
Great service from Matt C and Aiello again yesterday for my hot water heater. Alot of help and easy to work with!
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Matt C.
12/01/12
 
Aaron J did a great job. He took care of our furnace and answered any questions I had.
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Aaron J.
11/30/12
 
Very impressed and quick response time. Technician was very professional, explained the problem and my options well, and never felt like he was trying to up sell me. Also, treated my house with the utmost respect. Thanks again Scot P.
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Scot P.
11/28/12
 
I would recommend this company to others. Service Specialist Clay C. did a great job. Company was on time has scheduled and did explain my options
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Clay C.
11/28/12
 
Matt C was amazing. He worked tirelessly on our pipes, finding an incredibly stubborn leak. He was professional through and though, explaining everything he was doing along the way. Not only that, when the job was complete, he cleaned up after himself leaving his work areas spotless. I will be sure to call Aiello again for our future needs.
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Matt C.
11/28/12
 
Great service from Matt C.! Got lotsa essential plumbing done today!
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Matt C.
11/27/12
 
Matt C showed up right on time to fix the leak under my sink. He patiently explained what the problem was and because the leak was in an area that I could not see, he took a picture of the leak with his phone to show me how the fitting was corroded. He was very helpful - a terrific combination of a personable and professional attitude.
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Matt C.
11/26/12
 
Mark P. did an excellent job with a very difficult situation at our home recently. We would recommend him for any electrical service.
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Mark P.
11/25/12