Morris Heating & Air Conditioning
56 Mitchell Road, Ipswich, MA 01938
Phone: 978-356-9900
Website: www.morrisheatingandair.com



Morris Heating & Air Conditioning - Our Reviews

Overall Rating

4787 star rating
(966 Reviews)
Google
1265 star rating (254 Reviews)
Better Business Bureau
1183 star rating (238 Reviews)
ReviewBuzz
1488 star rating (302 Reviews)
Facebook
574 star rating (116 Reviews)
Home Advisor
14 star rating (3 Reviews)
Yelp
119 star rating (24 Reviews)
Happy Call
50 star rating (10 Reviews)
Judy's Book
55 star rating (11 Reviews)
Yahoo
5 star rating (1 Reviews)
Porch
34 star rating (7 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Morris Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Peter did a very through job in bringing my heating system current and clearing up maintenance issues. I’ve worked with Peter on prior occasions he does great work and always thorough. I’d recommend him without reservation.
Peter R.
02/12/21
 
Peter did a very through job in bringing my heating system current and clearing up maintenance issues. I’ve worked with Peter on prior occasions he does great work and always thorough. I’d recommend him without reservation.
Peter R.
02/12/21
 
From start to finish, our experience with Morris was top shelf. Starting with the quoting process right through final install, the team was efficient, effective and easy to work with. Competitively priced with easy financing, too. Very happy with the entire experience.
Team Morris.
02/11/21
 
I have been so impressed with ****** after switching from a company that I had been with for about 20 years but they had become a disappointment in the last year. \n****** is what I had been use to: dependable, on time, pleasant and knowledgeable ! So glad I switched ! ***** * is the best !\nThanks
Steve Z.
01/12/21
 
**** was prompt, very polite and very knowledgeable. I was very impressed with ****** heating.
Mike B.
01/10/21
 
Best service anywhere combined with a first class total professional technician. Mike is always on time and goes over everything that was checked out leaving us with peace of mind Thanks Morris Heating! Bob M
Mike B.
12/23/20
 
no comment
Christos N.
12/08/20
 
We had Pete perform our semiannual checkup this morning. He was punctual, very personable and efficient. He is definitely an asset to Morris HVAC. I always request Pete for our HVAC checkups. Great job, Pete!
Peter R.
12/04/20
 
Excellent service!
Steve Z.
12/04/20
 
Excellent professional service from Morris Heating. The technician Mike took his time to service the A/C unit and able to answer all of my questions and concerns. Highly recommend.
Mike B.
11/24/20
 
For eight years now Morris has delivered excellent service and service technicians. As has been our experience with all of Morris' service technicians, Steven P. was prompt, courteous and professional in completing his call. I appreciated his being able to arrive earlier rather then later and finishing the job in a very timely manner.
Peter R.
11/10/20
 
Dependable and knowledgeable service professionals who are on call 24/7. I highly recommend them for their prompt & courteous help in scheduling maintenance service and for timely response to emergency calls.
Mike B.
11/09/20
 
Te key word is service. Andy came on time and we discussed options since we had a difficult install with many variables. After much discussion, we agreed on a system. Andy was very patient. The crew showed upon time and did a TERRIFIC job. Clean, neat and professional. Great company to work with.
Caitlin A., Andy P.
09/25/20
 
Once again, it was Morris to the rescue.. My very old hot water heater and boiler had begun to leak after nearly 35 years of service - they both needed to be replaced. One call to Morris, Leroy showed up, offered a terrific solution (including a large rebate), we liked it and placed the order. Now about a week later, we have a brand new, super efficient boiler and water heater up and silently running. The crew (Brian, Fabio, and Dan) were first class, efficient and professional throughout. They did a wonderful job, and left the place squeaky clean. Can't say enough about the quality of the job they did. THANK YOU, MORRIS HEATING AND AIRCONDITIONING (& PLUMBING)..
Team Morris.
09/18/20
 
no comment
Bobby M., Kevin D.
09/10/20
 
peter was thorough and personable, and explained a lot of our system's strong and weak points. he gave us all the time we needed to absorb his advice. the system is working fine, and we have no doubt that it will continue to work well,
Peter R.
09/03/20
 
Very Professional,Answered all our questions,Knowledgeable and Clean workmanship
Mike B.
08/30/20
 
He was very thorough
Peter R.
08/29/20
 
Mike B was very efficient answered my questions knowledgeable and tidy...very happy with service !!
Mike B.
08/28/20
 
Kevin and Bobby were on time, thorough, tidy, and took time to walk me through the system when the job was complete. Kevin and Bobby also came back the following day to adjust something I wasn't happy with. It's great to work with professionals who are clearly knowledgeable and care about what they do. AND they were really good about following COVID protocols and wearing their masks. I highly recommend them and Morris Heating and AC.
Bobby M., Kevin D.
08/28/20
 
The process has been 100% outstanding. From Chris Z finding us the right system at a comfortable price to the incredible install team - everyone worked extremely hard to earn a stellar review. I would recommend them to anyone with HVAC needs. Professional, clean, trustworthy and proud of their work...the team was top notch. Thank you all.
Peter R., Alex H., Joel B., Chris Z.
08/28/20
 
Top shelf service tech. Extremely polite. Very knowledgeable about my HVAC system. Did a thorough maintenance session with our AC. They arrived when they said they would. Kept me informed the day before. I highly recommend these folks.
Steve Z.
08/26/20
 
Kevin and Bobby finished the installation today. They were professional, on time, and left the installation site spotless. So far the system is working great. I have used Morris for 20 years, and they have proven to be reliiable and responsive. It was an easy choice to purchase my new systems from them.
Bobby M., Kevin D.
08/25/20
 
Everyone was friendly, helpful and professional. I had two bids and theirs was, by far, so much better by knowledge, customer service and price! Installation was fairly quick and they explained everything to me. Sean and Mario are really nice guys! So glad I went with them.
Sean D., Caitlin A., Mario P., Chris Z.
08/23/20
 
Joel and Alex pulled into the driveway at 6:59 for a 7:00 am promised start time and proceeded to do an excellent job upgrading/replacing our circa 1993 A/C system. They were able to manage the removal process with ease, and when the installation was proceeding ahead of schedule, they were also able to put a call in to get the electrician on site to keep the job running smoothly. Courteous, knowledgable, punctual, and efficient. Job well done!!
Alex H., Joel B.
08/20/20
 
start to finish - great job!
Caitlin A., Andy P.
08/19/20
 
Peter was professional, informative, articulate, charming personality and clear in his explanation of service.
Peter R.
08/18/20
 
Mike was a super service pro. He was knowledgeable, thorough, professional, and friendly. He took the time to answer questions and to explain the process in terms that anyone could understand. Highly recommend.
Mike B.
08/17/20
 
Kevin and Bobby arrived on time, worked efficiently, did excellent work and cleaned up well. They were friendly and helpful throughout the whole process.
Bobby M., Kevin D.
08/17/20
 
Peter R. is an excellent service technician. This is the 2nd year he has come for our yearly maintenance. He is thorough, professional and polite.
Peter R.
08/13/20
 
Manny and Cody installed several ********** A/C and heating units throughout the home over several days. They were efficient and pleasant to work with and did a great job. Manny took extra time to review the instructions with me for using the unit installed in my apartment. It's so great having quality service performed by people with enjoyable personalities, too. Thank you Manny and Cody, and those at Morris Heating & Air Conditioning.
Cody P., Manny M.
08/05/20
 
Competitive bid on new furnace, knowledgeable folks. Signed up for maintenance service and work was thorough including a report which was much more detailed than anything I received from other companies.
Steve Z.
08/05/20
 
Steve was excellent, very knowledgeable and courteous. Did a great and thorough job. Thanks, see you next year.
Steve Z.
08/05/20
 
From Heather in the office to Christos our tech i couldn't be more pleased with their service. We had to reschedule and Heather made it easy. Christos was very professional, wearing a mask and explaining everything he did. It was a 90 day!
Christos N.
08/04/20
 
Sean and Mario spent an entire day upgrading the central a/c. This was a difficult job but they were careful and thorough. They also cleaned up after the work.
Sean D., Mario P.
08/03/20
 
Peter is a gem! I hope he stays with Morris for many years to come.
Peter R.
08/03/20
 
The service technician was courteous, wore a mask, and stayed out of the living area of our home as much as possible. During the annual servicing of our central AC, he found that the condensation hose on one of our two air handlers was partially blocked. He was able to blow it out and now it is working well. This could have caused water damage in the house if not discovered. My only concern is the cost of routine annual servicing for two condensers and two air handlers seems high at $583. But I have not compared to other companies. Through the years that we have used Morris their customer service has always been excellent and professional.
Steve Z.
07/31/20
 
Kevin, Bobby, Julin, Chris, and the whole staff we interacted with at Morris were highly professional, responsive, and a pleasure to work with. They did a great job installing split-system heat pumps at our house. Their pricing was competitive with comparable bids we received.
Bobby M., Kevin D., Julin M., Chris Z., Brian S.
07/31/20
 
Kevin D and Bobby just spent an entire day in our hot house and even worse, outside our house putting in a new central air system for us. It was a 97 degree day and the "feels like" temp outdoors was 107. Our unit went in on the south side facing the sun without the whisper of a breeze. These guys were neat as a pin, they followed Covid19 guidelines, and they did an awesome job. This is the 2nd time we have used this company and we can't say enough about how pleased we have been. And no...we are not related or paid to say so.
Bobby M., Kevin D.
07/27/20
 
Alex did a great job. He was friendly, competent, knowledgeable and helpful.
Alex H.
07/21/20
 
Manny did a great job. He’s competent, knowledgeable, friendly and helpful.
Manny M.
07/21/20
 
These guys are awesome. We had Alex H. and Brian D. for installers. We just had them complete a 2 zone mini-split installation in our 1850s house. They showed up on-time (7am) and worked very fast and efficiently. The install took about a day and half. That included mounting the mini split heads, condenser outside and running electrical/hvac lines inside conduit. They did a really good job, everything looks neat and professional and they cleaned up everything when they left. The conduit looks great and just looks like rain gutter. It's at the back of our house and we really don't even notice it. Way better than window AC units. We're in day 2 of a 90 degree heat wave and the entire house is cool. I wish we had gotten these installed sooner.
Alex H.
07/20/20
 
These guys are awesome. We had Alex H. and Brian D. for installers. We just had them complete a 2 zone mini-split installation in our 1850s house. They showed up on-time (7am) and worked very fast and efficiently. The install took about a day and half. That included mounting the mini split heads, condenser outside and running electrical/hvac lines inside conduit. They did a really good job, everything looks neat and professional and they cleaned up everything when they left. The conduit looks great and just looks like rain gutter. It's at the back of our house and we really don't even notice it. Way better than window AC units. We're in day 2 of a 90 degree heat wave and the entire house is cool. I think we had gotten these installed sooner.
Alex H.
07/20/20
 
Morris Heating&Air Conditioning did an Amazing job installing my new Air Conditioning system
Mario P.
07/17/20
 
Great thanks Pete From R&B
Peter R.
07/17/20
 
Have used this company to service my older a/c unit for the past few years. The first time was an emergency call that they handled promptly. I signed up for the maintenance program and received regular service from Chris N. The last few years, my machine was laboring. I got one more year, meanwhile Chris N continued to recommend replacement. I pulled the trigger this year, had an informative inspection by Chris Z, and decided to go with their proposal. The installation team of Matt and Devin showed up promptly on time ( actually even a bit early) and did a very neat job with the installation. Everything was cleaned up well after. I am now5 days into the new system, and so far everything is working great..and it is cooling efficiently and much more quiet I
Christos N., Chris Z.
07/15/20
 
Manny and Cody showed up on time, kept me informed about the stages of the installation and were done mid-afternoon. Great work.
Cody P., Manny M.
07/10/20
 
They are very knowledgeable and friendly and always on time.
Christos N.
07/08/20
 
Excellent professional service from Morris Heating. The technician Mike took his time to service the A/C unit and able to answer all of my questions and concerns. Highly recommend.
Mike B.
07/08/20
 
Christos is the MAN professionally and personally. I STRONGLY recommend him.
Christos N.
07/08/20
 

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