Bear Valley Plumbing and Heating
PO Box 512, Big Bear City, CA 92314
Phone: (909) 585-0272
Website: www.584hero.com



Bear Valley Plumbing and Heating - Our Reviews

Overall Rating

3143 star rating
(634 Reviews)
ReviewBuzz
1317 star rating (264 Reviews)
Google
861 star rating (175 Reviews)
Better Business Bureau
245 star rating (49 Reviews)
Judy's Book
183 star rating (37 Reviews)
Yelp
416 star rating (84 Reviews)
Happy Call
5 star rating (1 Reviews)
Superpages
115 star rating (23 Reviews)
Yahoo
1 star rating (1 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Bear Valley Plumbing and Heating has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Great service! Friendly Staff
Bryan J.
03/31/21
 
Called early in morning for a heater problem. They sent Brian out within an hour and he found the issue quickly. Very good service and price was reasonable.
Brian S.
12/28/20
 
Just had Brian S here to replace a very old furnace that had spent its last breath. He and the company were super easy to worth with, pleasant, punctual and we’re stoked to have a working furnace again!
Brian S.
12/21/20
 
Brian was awesome. Great work, professional and answered all my questions. Definitely recommend!
Brian S.
12/12/20
 
Thorough. I was completely happy with my whole experience with Bear Valley Plumbing from making my appointment to completion of the work. My service technician Brian was very thorough from beginning to end.

12/07/20
 
The Service Technician Brian was very efficient and did a great job. He explained everything before starting. I was very happy with the experience. Joe Graffio
Brian S.
12/04/20
 
everything worked out smoothly and efficiently

11/25/20
 
Brian S from Bear Valley Plumbing & Heating took care of home's plumbing issues quickly and professionally. Very polite and pleasant
Brian S.
11/24/20
 
Brian S. Went above and beyond what we expected. He was very helpful and knowledgeable. Highly recommend.
Brian S.
11/06/20
 
no comment
Brian S.
10/10/20
 
Brian S. was very professional and did a great job! Second time I've used their services.
Brian S.
10/08/20
 
The folks at Bear Valley Plumbing & Heating are responsive, professional, kind, clean, and fast. I will only use this company for all of my plumbing and heating needs. Today Bryan J took care of reinstalling my gas stove and dryer. His quick and clean work reflects well on this already outstanding company.
Bryan J.
09/17/20
 
Very professional and knowledgeable. Would recommend them to anyone with plumbing needs. On time and completed the job in a timely manner.

09/16/20
 
Did a great job. Several projects to accomplish and they did it in a short amount of time. Appreciate the dedication.
Bryan J.
09/16/20
 
As I said in my review, my experience was the very best. From the first phone call, to the end of the work. Rebecca who answered my call represents your company in the very best way. Brian S. Gave professional kind and honest service. These people are the reason I will be a return customer and refer you to others. Thank you.

08/24/20
 
This company and the kind professional service I received, was just the very best! If you are looking for a plumbing and heating company, look no further than this. Service with a smile from the time you call to when your technician shows up. Highly recommend
Brian S.
08/21/20
 
Brian S. did a fine job and was very courteous and friendly and gave me a fair price .
Brian S.
08/03/20
 
We had a great experience with Brian S. Very polite and professional. Thanks for the great work!
Brian S.
07/25/20
 
Plumbing challenges are stressful. Brian came in and reviewed the situation. He checked all the other plumbing to ensure there no other issues. His assessment was fair and quick. He was courteous and efficient. He had us back up and running in a few hours. I would have Brian handle any of my future plumbing needs.
Brian S.
06/27/20
 
no comment
Brian S.
06/11/20
 
Good communication and pricing. Brian S is friendly, professional, prompt and efficient. He did an amazing job!
Brian S.
06/09/20
 
Office and field staff are all professional, hard-working, and on-time! Brian S did a great job installing my new furnace!
Brian S.
06/06/20
 
Great company...they do first class work!
Brian S.
04/25/20
 
Got the job done! Was very respectful during these weird Covid 19 times. Was clean, masked no contact.
Brian S.
04/17/20
 
WOW what a team! This team showed up right when scheduled, was thorough in quoting, repairing, replacing as well in their cleanup. Courteous and professional through and through! 5-STARS. Thank you for a job well done.
Quentin G., Bryan J., Brian S.
04/15/20
 
no comment
Brian S.
03/27/20
 
no comment
Brian S.
03/18/20
 
Quinten George was great!

02/11/20
 
Oqentin George, Great Technician! On Thursday 1-06-2020 arrived on time after receiving a text with confirmation time, picture ( Excellent way to notify us in advanced ) and carefully explained what he would do after I told him what the issue was and inspected. After job was completed, explained to my wife and I what he had completed and had us go and inspect the workmanship and test. Asked us if there was anything else that we had questions about and answered them clearly. Would recommend him and the company he represents to our new neighbors.
Quentin G.
02/11/20
 
Brian S quickly identified the problem with the furnace and then explained the solution and cost in layman terms. He then provided the new part and got the furnace working again. He was very efficient and also very friendly.
Brian S.
01/28/20
 
Great service.
Quentin G.
01/17/20
 
no comment
Quentin G.
01/04/20
 
Quality job done in a timely manner.
Quentin G.
12/29/19
 
Quality job done in a timely manner.
Quentin G.
12/28/19
 
I was kept informed of arrival time and given the picture and name of the service man who was going to handle my service call. Quinten was very professional and very clear as to how he was handling my heating issue I highly recommend this company and Quinten.
Quentin G.
12/21/19
 
Quentin was EXCELLENT!!!! He was very patient and answered all of my questions. He went above and beyond and did a thorough job trying to find the reason for the problems with my water heater. His explanations were very clear and understandable which I found very helpful. It allowed me to make an informed decision on the work I wanted to get done. I would give him more than 5 stars if I could. I am going to get some work done on my toilet in January. I will specifically ask for Quentin. THIS GUY KNOWS WHAT HE IS DOING!!
Quentin G.
12/21/19
 
Quentin our technician was not only very polite and very knowledgeable he took the time to show and explain everything he was doing , he went above and beyond in all his duties, we would highly recommend his services to anyone in the future!
Quentin G.
11/26/19
 
My installation of a new furnace and ducting was upstairs in the attic and in a small area to work. These guys did an excellent job in carefully removing the old furnace and ducting and installing the new furnace and ducting. They had to build a new platform/support material to bring things up to code. They were always in a good mood and worked through the entire day to finish the job. They are very knowledgeable and spent time with me explaining the Nest thermostat which they installed and connecting via WiFi to my smart phone and tablet. They cleaned up the area to the way it was when they arrived. I was very happy with the entire installation and I highly recommend Bear Valley Plumbing and Heating. John
Quentin G., Brian S.
11/20/19
 
I have used this company multiple times at my property and have been extremely happy each time. They are very professional and knowledgeable. Quentin G***** came out to my home this last time and I am so impressed by his service! He went above and beyond to make sure that I had a full understanding of the equipment in my home and understood the job he completed. I am so impressed by this companies standards. Quentin is a wonderful employee for this company to have out there representing them. I wanted to leave this to make sure they know how impressed as a homeowner I truly felt. Bear Valley Plumbing is a truly reliable company up here!
Quentin G.
10/27/19
 
Everyone in the area needs to know when they have plumbing issues you cant go wrong with them. The plumber, (Quentin George) was very cordial, professional and did not become annoyed when I asked him a million questions regarding the mountain life and my fears of burst pipes, clogged pipes etc. Quentin went way beyond the call to please me and the most impressive topic of his visit was his cleanliness with all the counters and bathtub and his wearing of boot covers so as to not track dirt inside my home. Again Bear Valley is the first call for me and all who desire the above traits of a professional company. Thanks Quentin.
Quentin G.
10/25/19
 
Bryan was efficient, knowledgeable and friendly.
Bryan J.
10/17/19
 
Bryan J installed a copper line and fittings for an ice maker refrigerator. He also replaced an outside faucet. The job was done professionally and took about two hours. He worked with me to find a cheaper solution than the "Cadillac" solution. The only reason I didn't give five stars was because it was still pretty expensive.
Bryan J.
10/13/19
 
Bryan was prompt, efficient, identified and fixed the issues quickly. Very friendly and polite.
Bryan J.
10/09/19
 
Quentin was professional, thorough and knowledgeable in his HVAC inspection and servicing. Informative. Bear Valley Plumbing & Heating responds quickly to our service needs. Well respected in our Big Bear Valley.
Quentin G.
09/25/19
 
Bryan did a great job for us. He was thorough, made sure we were happy with the work and answered all my questions.
Bryan J.
09/21/19
 
Quinten was very knowledgeable and professional. Answered all questions and explained in layman terms so I understood.
Quentin G.
09/18/19
 
Comments on Review submitted 8/27/2019.

08/27/19
 
** Received a text message from Bear Valley Plumbing & Heating advising of the appointment “With” a Photo of the person to die the service - Quite Professional! 1) Quentin called ahead of his arrival and showed up earlier than he expected
Quentin G., Bryan J.
08/26/19
 
Quentin, the technician that came to our house, could not have been more professional and friendly. Would HIGHLY recommend Bear Valley Plumbing and Heating, and in particular Quentin is awesome!
Quentin G.
08/20/19
 
Brian S was very clean, quick and professional! He not only fixed our problems he checked all of our other plumbing fixtures to ensure all is working correctly! We will use them again!
Brian S.
08/17/19
 

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