600 Old County Circle Windsor Locks, CT 06096
Phone: 860-264-1156
Website: www.aiellohomeservices.com
Phone: 860-264-1156
Website: www.aiellohomeservices.com
Aiello Home Services - Our Reviews
Overall Rating
(2561 Reviews)
(402 Reviews)
(1318 Reviews)
(317 Reviews)
(228 Reviews)
(177 Reviews)
(2 Reviews)
(2 Reviews)
(43 Reviews)
(2 Reviews)
(61 Reviews)
(8 Reviews)
(1 Reviews)
* Total number of reviews and star-ratings are based on
data collected during the time period Aiello Home Services has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
|
I was very impressed with Nick White's attention to my rewiring needs. He was thoroughly professional in his assessment and description of my wiring deficiencies and was expert in solving problems. His language was phrased in words that I could understand. He was extremely courteous and diligent on following through with the need to return and restart an appliance. I would recommend Nick's service to anyone who needed a competent and resourceful electrician. Nick W. 12/10/16 |
|
|
|
|
|
I have never been unhappy or dissatisfied with Aiello they do the job and do it right the first time which is why I keep calling. Dan C was wonderful, professional. He had to work in less than comfortable or pleasant conditions. 12/09/16 |
|
|
|
|
|
Dan C came to my home on time as expected. He went through everything with me, what I truly admired was the working conditions he had to work under being an old house with pipes and values in closets behind walls etc. I have never gone wrong Aiello. Which is why I use them for everything. They show up don't con you and fix it right the first time, and it lasts. Dan also at the end showed me what he had done why he did it, and cleaned up the work area. In a day and age where nothing is cheap and the quality of stuff is horrendous it is nice to see a company that does it's work with quality materials Lis. techs who know there stuff, and just do a job right the first time. PS Thank you Lindsey she took my call got my info and time line went through everything with me. We have had Aiello here at least five times for different jobs always the best Dan C., Lindsey P. 12/08/16 |
|
|
|
|
|
Dan C came to my home on time as expected. He went through everything with me, what I truly admired was the working conditions he had to work under being an old house with pipes and values in closets behind walls etc. I have never gone wrong Aiello. Which is why I use them for everything. They show up don't con you and fix it right the first time, and it lasts. Dan also at the end showed me what he had done why he did it, and cleaned up the work area. In a day and age where nothing is cheap and the quality of stuff is horrendous it is nice to see a company that does it's work with quality materials Lis. techs who know there stuff, and just do a job right the first time. PS Thank you Lindsey she took my call got my info and time line went through everything with me. We have had Aiello here at least five times for different jobs always the best Dan C., Lindsey P. 12/08/16 |
|
|
|
|
|
(no comment) Clay C., Brittany G. 12/07/16 |
|
|
|
|
|
When I have a problem, whether plumbing or electrical, Aiello is the place I call. This week my husband blew a circuit in my aunt's house trying to change out some lighting fixtures. Sandy helped me when I placed the call and Matt was my technician. They were both very helpful. Matt was at my house at the early end of my time window and the work was completed quickly at a fair price. Once again, Aiello took care of my problem quickly and professionally. Cindy N., Matt R. 12/06/16 |
|
|
|
|
|
Technician was polite, respectful and appeared extremely competent. Tech explained things to me and simply was a pleasure to have in my home. I did not shop price, I went with Aiello who installed my boiler. IF Aiello prices are competitive, hire them! Ken B., Karlene D. 12/05/16 |
|
|
|
|
|
The 2 men were awesome!!!! There is not one negative i can say about them. They put there little booties every single time they came into the house. Went above and beyond. I would recommend that everybody does this home energy audit. Trust me use the 2 men that came into my home you wont be sorry!!! Plus I,m going to save approximately $ 500.00 on my electric bill!! Worth every dime. We also used Aiello for our yearly boiler cleaning and were very impressed!!! See ya next year!!! 12/02/16 |
|
|
|
|
|
Stephen was very pleasant and got our furnace working again :)
There are other issues that will (hopefully) be resolved with the next appointment. Amanda E., Paula M., Stephen S. 12/01/16 |
|
|
|
|
|
On time, pleasant, and quick to address the issue. Great experience! Paula M., Jimmy R. 11/30/16 |
|
|
|
|
|
The men who did the energy audit were fantastic! They were extremely thorough and professional. Our home was left in the same condition as they when they arrived; extremely clean. They went above and beyond Ross S. 11/30/16 |
|
|
|
|
|
When I turned the heat on for the first time this season I quickly learned I had a problem. The first company I thought of was Aiello as they had installed my new furnace years ago and I remember how professional and responsive they were to my needs. When Tom Szostek showed up, he confirmed those thoughts and went quickly to work to diagnose my problem. He explained everything he was doing and provided helpful hints along the way. I typically am skeptical of having service technicians in my home, but felt Tom was extremely trustworthy. Long story short, he fixed my problem and the heats back on! Thank you Tom and Aiello and will definitely call you again when I need service. Tom S. 11/23/16 |
|
|
|
|
|
It was excellent. Tom S. 11/23/16 |
|
|
|
|
|
It was excellent. Tom S. 11/23/16 |
|
|
|
|
|
Ray was professional, curtious and very informative. Really great person that I trust and would recommend to anyone! Ray D. 11/23/16 |
|
|
|
|
|
Aiello Home Services is a very professional company. Matt M. came at the beginning of the time he was to arrive to inspect our plumbing system. He started in the basement checking the water heater. He was very clean and put covering over his shoes while inspecting the living area. He was very pleasant and knowledgeable and told us about updating the toilets to save on our water bill. We have been using Aiello for many years. I would highly recommend using Aiello. Amanda E., Matt M., Breanna P. 11/22/16 |
|
|
|
|
|
Steve was professional, courtious and informative. 11/21/16 |
|
|
|
|
|
Steve was professional, knowledgable and it was easy to understand his explanations. Nice guy! Stephen S. 11/20/16 |
|
|
|
|
|
Again,the tech? Nick is a real asset to aielloservices services and also the office person as well 11/18/16 |
|
|
|
|
|
Dan was extremely knowledgeable and very polite. Would request Dan again if needed Dan C., Paula M. 11/18/16 |
|
|
|
|
|
First time I used aielloservices services. Office person, paula, was great and the tech named. Nick was a excellent tradesman and the work top notch Paula M., Nick W. 11/17/16 |
|
|
|
|
|
First time I used aielloservices services. Office person, paula, was great and the tech named. Nick was a excellent tradesman and the work top notch Paula M., Nick W. 11/17/16 |
|
|
|
|
|
Steve S*** did a great job of identifying the problems with my boiler, advising me of several options to fix it and providing information about the Aiello partnership program (which I decided to join). He was efficient in his work and pleasant to deal with. Stephen S. 11/14/16 |
|
|
|
|
|
Ray D. came to service our furnace (installed by Aiello last year) on Sunday morning and Monday morning for same issue. He was thorough and I appreciated him explaining the functions to me so I was able to troubleshoot the issue when it happened again on Sunday evening. He rectified a very unsatisfactory beginning to my request for service on Saturday afternoon because of his professional conduct and willingness to get to the root of the problem. Thank you. Ray D. 11/14/16 |
|
|
|
|
|
Great service. Was having a problem with my whole-house humidifier. The technician kept at it until he figured it out; fixed the problem and explained it to me. Appreciate the communication and competence from Jason, the technician. One small complaint: I didn't think it was necessary to replace the water pad as I had recently installed a new one. Kevin A., Amanda E., Jason L. 11/13/16 |
|
|
|
|
|
Very professional. Took time to explain humidifier problem to me in language I could understand. And showed me some maintenance that I could do to make my humidifier run more effecient and possibly prevent same problem from happening again. Ken B. 11/12/16 |
|
|
|
|
|
costs were on the high side. I was expecting lower costs for the work done. 11/12/16 |
|
|
|
|
|
Great service, very knowledgeable tech. Very professional Tom S. 11/11/16 |
|
|
|
|
|
Ken Britt was the only technician who was able to diagnose our furnace problem successfully.
I think Ken is an excellent technician! the Aiello Company.... not so much! Ken B. 11/10/16 |
|
|
|
|
|
Jason love did agreat job very polite explained everything he did as good as joe and mike in the past good hire Jason L. 11/10/16 |
|
|
|
|
|
Tom came to my home to look at my faulty furnace. Not only was he a cheerful and engaging guy, he provided the most in depth overview of my furnace, it's needs and my role in its maintenance. Most Tech's just do their jobs and move on, but Tom went above the norm in his helpfulness in ensuring we got the most out of the Furnace. He gives the HVAC Tech world a good name. Aiello is lucky to have him. Tom S. 11/09/16 |
|
|
|
|
|
Ken B did a great job with our furnace checkup. He was courteous and professional. 11/06/16 |
|
|
|
|
|
Ken B did a great job servicing our furnace. He was professional and explained each aspect of the furnace check. I highly recommend him. And we have been Aiello customers for 10 years, with excellent service. Ken B. 11/06/16 |
|
|
|
|
|
Fast and dependable service. Tom worked hard to solve my furnace issue. Tom S. 11/06/16 |
|
|
|
|
|
I would highly recommend Aiello with absolutely no hesitation. They sent quality install technicians to our home that explained everything, made us aware of any issues, and perfectly installed our new boiler/hot water system. Mike M and Mark left our basement cleaner than they found it, produced a quality installation that left us without any worry. The knowledge and professionalism of the staff at Aiello makes a large purchase like this far less intimidating. I will most definitely utilize Aiello Home Services in the future for all of my home system needs. Mike M. 11/05/16 |
|
|
|
|
|
I was really impressed with the courtesy and professionalism with which Ross and Dan worked. They really knew the insides of a house, and what makes it tick. -- They even seemed to like the dogs!
Ross and Dan did everything they could to make the visit worthwhile, discussing insulation in the attic to the expansion tank on the furnace in the cellar. The new LED bulbs they installed really brightened up the dark spaces.
I highly recommend this team! Ross S. 11/03/16 |
|
|
|
|
|
Tom S. was very courteous and professional. I would recommend him to others. Tom S. 11/03/16 |
|
|
|
|
|
If I could I would not give them any stars. They are unprofessional, poorly equipped to handle tasks and are rude. I strongly believe that the technician felt he could speak to me this way because I'm a woman and would never have spoken to my husband that way. Every time they came to our house they charged the $49 visit charge and low and behold NEVER NEVER had the part on their truck and so would make a second trip charging the $49 visit again! The technician was not able to find the correct part he needed to fix a shower and I had to call manufacturer, order the part, and leave specific directions for tech to call manufacturer in order to install. He of course did not call and threatened to break the entire shower and still wanted to get paid for his time. Now I'm in a bind as we have a reverse osmosis drinking system that the Aeillo is only local registered servicer of....but I would rather pay more to someone else than have these disreputable people in my home. Tom S. 11/03/16 |
|
|
|
|
|
Ross & Dan were very professional, knowledgeable and friendly. They explained each process and cleaned up after they were done. They gave a lot of advice and helpful tips. Ross S. 11/02/16 |
|
|
|
|
|
Clay did a thorough job, was friendly and considerate. Clay C. 11/02/16 |
|
|
|
|
|
We could not have been happier with the service and professional men who did our work. Everything was beyond our expectations. Not only did they do the jobs needed, but they were very knowledgeable and polite, and shared what we need to know in a way we could understand. Have always and will always use Aiello.
The Dean Family
11/02/16 |
|
|
|
|
|
Dan C was courteous, and explained everything that needed to be done.His professionalism was evident from start to finish. A++ service. 11/01/16 |
|
|
|
|
|
I received good service from Tom S****** today on my boiler tune up. Tom S. 11/01/16 |
|
|
|
|
|
Tom was very helpful and informative. Gave us many hints to keeping our filters clean. Provide cost on some of the options. Tom S. 11/01/16 |
|
|
|
|
|
We had Nick White at our new home, and needed light switches repaired and changed. I am a long time Aiello user because they are polite, know what they are doing in a clean and professional way. Nick was a delight and spoke with us on everything we needed to know. Always willing to share information that is useful to us. We are more than pleased and we will be using them again shortly for our furnace. Thank you Aiello! And thank you Nick!
Oscar and Heidi Dean Nick W. 11/01/16 |
|
|
|
|
|
Dan C showed up an hour earlier than expected, same day service that was fantastic, Dan described the work that had to be done and gave a very fair price for a drain cleaning. Finished the work completely and professionally.
Dan was both kind and courteous.
I would highly recommend Aiello Home Services to friends and family member's
Thank you Dan C for a job well done. Dan C., Amanda E., Paula M. 10/31/16 |
|
|
|
|
|
He was very friendly, imformative and efficient. Made me understand why it would be a good thing to become a partner with Aiello. Tom S. 10/31/16 |
|
|
|
|
|
Tom was great! On time, super knowledgeable, he told jokes, and did situps in the basement. Tom S. 10/26/16 |
|
|
|
|
|
I'm grateful that the technician noticed the issue with my oil tank so it can be addressed before it becomes a major problem. 10/26/16 |
|
|
|
|
|
Tom S. did a great job servicing my furnace and was honest about what needs to be improved/recommended work for the home. I appreciate his hard work and honesty. Tom S. 10/24/16 |
|
|
|
No affiliation exists between ReviewBuzz and any of the review site organizations
or systems listed on this page.