AA Service Co Heating & Cooling
550 Anthony Trail, Northbrook, IL 60062
Phone: 847-729-7889
Website: www.aaserviceco.com

Family owned and operated since 1965. 24-hour emergency service. Heating and cooling sales, service and installation specialists for residential, commercial, and industrial projects. Facility includes an inventoried parts department and sheet metal fabrication shop. Free estimates on installs.
Big enough to get the job done, small enough to care!

AA Service Co Heating & Cooling - Our Reviews

Overall Rating

23546 star rating
(4734 Reviews)
Google
5073 star rating (1018 Reviews)
ReviewBuzz
6723 star rating (1359 Reviews)
Judy's Book
916 star rating (185 Reviews)
Better Business Bureau
1560 star rating (312 Reviews)
Facebook
2282 star rating (458 Reviews)
Other
449 star rating (90 Reviews)
DexKnows
149 star rating (30 Reviews)
Yellowpages.com
30 star rating (6 Reviews)
Yahoo
459 star rating (92 Reviews)
Superpages
1372 star rating (275 Reviews)
Yelp
3578 star rating (718 Reviews)
Happy Call
945 star rating (189 Reviews)
Kudzu
10 star rating (2 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period AA Service Co Heating & Cooling has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Andy did a good job servicing my furnace.
Andy C.
12/01/15
 
This Thanksgiving weekend, one of my furnaces went out. I called before 6:00 pm on Saturday night and Kraig was at my door before 7:30. My unit is outside, so he had to work in the cold and dark. A plugged orifice was the problem (our weather has been pretty breezy and stormy) and it was quickly fixed so that I could leave the house in an hour. Pretty amazing service on a rainy holiday weekend Saturday night.
Kraig H.
11/30/15
 
This Thanksgiving weekend, one of my furnaces went out. I called before 6:00 pm on Saturday night and Kraig was at my door before 7:30. My unit is outside, so he had to work in the cold and dark. A plugged orifice was the problem (our weather has been pretty breezy and stormy) and it was quickly fixed so that I could leave the house in an hour. Pretty amazing service on a rainy holiday weekend Saturday night.
Scott S.
11/30/15
 
The gang at AA Service always go above and beyond the call of duty. I've always been happy with the attention to detail in their service and their honest opinion of maintaining both the air-conditioning and heating units we have at our properties. At our house, when Tom and / or Scott S shows up, putting on plastic booties before entering shows the respect he has for our house. Even though we insist he doesn't need to, that means a lot. Tom was very good and making sure the unit works top to bottom, we couldn't be happier. Scott is another great tech and we are happy to have him know our system. We always plan to use AA Service.
Scott S.
11/30/15
 
We've been using AA Service Co. for many years. Today, Tommy S provided routine maintenance on our heating system and was incredibly thorough. He is extremely knowledgeable about our furnace. After he was finished he provided a detailed list of all the work he had performed. Throughout the visit he was friendly and very professional.
Tommy S.
11/30/15
 
Today, I received a routine service call from AA Service. Tommy S was the tech. He was professional and made the visit a very pleasant one. Tommy serviced our furnace and when completed gave me a complete rundown on the work performed. He told me my filter was very clean and did not install the new filter I had provided. I highly recommend AA Service.
Tommy S.
11/30/15
 
Lance was very efficient and communicated his findings effectively. I would welcome him again to service my furnace
Lance P.
11/28/15
 
Lance did a great job of servicing my equipment. Thank you AA
Lance P.
11/27/15
 
Just my semi-annual maintenance from AA Service. Andy C. was knowledgeable and very helpful, listening patiently as I complained about the high out of pocket cost for a part for our 3-year old furnace supposedly covered by warranty. He showed me as he forwarded my comments to his boss, who got back to us with a money-saving solution. Our 20-yr loyalty to AA was rewarded with understanding and about $130 in savings. Not many companies do that these days!
Andy C.
11/27/15
 
We had a problem in the middle of the night and Andy came and resolved the issue temporarily. A part needs to be ordered but we have heat! He was fabulous!
Andy C.
11/26/15
 
Service technicians are always prompt for appointments and are courteous and respectful of our home. Tim B. always takes time to make sure our furnace and air conditioning units are ready for the season.
Tim B.
11/26/15
 
Brett did a fantasic job, and his service work was excellent!! We are really pleased with Brett and AA service
Brett F.
11/25/15
 
I have used Petr G for used. I totally trust him alone in my house, he always gives me an honest opinion and does a great job with our furnace and airconditioning.
Petr G.
11/25/15
 
Tom T. was fabulous! He diagnosed the problem with my radiators immediately and fixed the three problematic ones in minutes. But then took the time to wait until the boiler started circulating the heated water throughout them to make sure the problem was fixed. I was so impressed with the time he took and the expertise he brought to the situation.
Tommy S.
11/25/15
 
Alex was great. Came after regular business hours and stayed late to get my furnace up and running. Very happy to have heat again and a business I trust.
Alex M.
11/25/15
 
The service technician, Tim, was on time, professional and thorough. He left the locations in which he worked clean and everything was as he found it. He wore shoe coverings to keep the floors clean and was very considerate and knowledgeable. I have requested Tim in the past because he is always courteous, efficient and addresses the problem. He is a valuable member of the AA Service technical team.
Tim B.
11/24/15
 
Alex M. did a great job with our clean and check visit.
Alex M.
11/24/15
 
AA Service is the best. Top notch products and great service techs. Scott S. has been coming to my home spring and fall for the last few years (at my request). Consummate professional and knows our system like the back of his hand. I have recommended AA to many friends and everyone is pleased with the work. Great company and great techs.
Scott S.
11/24/15
 
Tommy S. is very knowledgeable, friendly and courteous. felt very re- assured with him that everything was done in detailed manner and complete, and done well! appreciated that everything he did he clearly wrote out and went over with us, so it left no question about what items were taken care of.
Tommy S.
11/23/15
 
Michael J. and Sal came to install a new unit to replace our old one from AA Service. Our first Carrier lasted almost 16 years and we've always trusted AA to maintain it --- they do a great job. Mike and Sal were typical AA Service staff -- courteous, polite, professional and efficient. I highly recommend AA Service.
Michael J.
11/21/15
 
Had service done on my furnace. The service was very good and complete
Andy C.
11/21/15
 
Phet is absolutely excellent, he goes above and beyond on his service, he is professional and I want him to service my furnace and air conditioning!!
Phet X.
11/20/15
 
Phet X is an excellent heating technician. He serviced our furnace as though it was his own and was very thorough and diligent to check everything. I will be asking for him on my next service call.
Phet X.
11/20/15
 
AA Service has been servicing our Heating and Cooling needs for over 19 years! They are so reliable, trustworthy, and so personable! I would recommend them to all!!
Andy C.
11/20/15
 
Tommy S is a professional who completed our furnace inspection and answered all my heating questions
Tommy S.
11/20/15
 
Lance did an excellent job servicing my furnace and boiler! I feel much better now that Lance took the time to explain things to me. Where other companies in the past never did! I look forward to your spring visit for the A/C.
Lance P.
11/19/15
 
Great as always!!! First time last week Tommy S. out for regular maintenance, on time , thoughtful, did a great job and I am confident we are going into the winter season IN ORDER. Thanks again for having such great technicians . See you in the summer :)
Tommy S.
11/19/15
 
While there was a mix-up with the appointment time at the office, it was corrected quickly. We have been using AA for years and are very pleased. Our technician, Tommy, is amazing - he is extremely knowledgeable, professional, thorough and friendly. He explains things well and if the definition of good customer service. He is a true asset to the company and the only technician I request.
Tommy S.
11/19/15
 
Excellent, professional, timely service.
Alex M.
11/19/15
 
Great service - friendly technicians - easy to get appointment - excellent prices - always on time
Tim B.
11/19/15
 
I would highly recommend AA Service Co. to anyone in need of heating/air conditioning work. Their technicians are professional, courteous, and patient in addressing all customer concerns. I especially recommend Andy C. who is exceptionally knowledgeable about all aspects of heating and air conditioning. Andy is a perfectionist who takes pride in his work and will not sign off on a job until it's done to his satisfaction. If you are in need of HVAC work, do yourself a favor - call AA Service Co. and ask for Andy when scheduling service
Andy C.
11/18/15
 
Outstanding service from Petr once again this fall. We are very pleased with AA and Petr.
Petr G.
11/18/15
 
I would highly recommend AA Service Co. to anyone in need of heating/air conditioning work. Their technicians are professional, courteous, and patient in addressing all customer concerns. I especially recommend Andy C. who is exceptionally knowledgeable about all aspects of heating and air conditioning. Andy is a perfectionist who takes pride in his work and will not sign off on a job until it's done to his satisfaction. If you are in need of HVAC work, do yourself a favor - call AA Service Co. and ask for Andy when scheduling service.
Andy C.
11/18/15
 
Petr did an excellent job, was on time, and very knowledgeable!
Petr G.
11/17/15
 
Lance was timely, courteous, and pleasant. He was extremely helpful, while he was here, Lance showed me how to program my thermostat!! Thank you AA Service Co
Lance P.
11/17/15
 
I want to give Lance two thumbs up! He provides a great service to your company! He did an excellenct job, he is kind, friendly, and courteous!
Lance P.
11/17/15
 
Andy C. was excellent in inspecting the system and explaining the ways to test and validate the appropriate working condition(s). He was very friendly, patient, and polite. Great job!
Andy C.
11/17/15
 
Scott was polite, friendly and informative; answered all my question. been using this company for a long time and I will continue using their service never had a bad experience.
Scott S.
11/17/15
 
I am using AA Service Co Heating@Coolimg for many years because it is a 5 stars company. Petr G is a 6 STARS service man. Thank You you BOTH for excellent service.
Petr G.
11/17/15
 
Jim was here yesterday to service my furnace and humidifier, Jim did a GREAT job, very professional, he was knowledgeable of my equipment and unit! I would like to make Jim S my permanent tech!! AA Service keep up the excellent job and customer service!
Jim S.
11/16/15
 
Lance was very good, polite, and courteous! Thank you Lance
Lance P.
11/16/15
 
Great service and extremely helpful technician.
Andy C.
11/16/15
 
Positive experience. Tim provided regularly scheduled maintenance. He has excellent people skills.
Tim B.
11/16/15
 
Tom T. was fabulous! He diagnosed the problem with my radiators immediately and fixed the three problematic ones in minutes. But then took the time to wait until the boiler started circulating the heated water throughout them to make sure the problem was fixed. I was so impressed with the time he took and the expertise he brought to the situation.
Tom T.
11/16/15
 
We were very happy with Lance's work and his excellent customer service. Thanks.
Lance P.
11/15/15
 
Alex is knowledgeable, professional, and courteous. I'd recommend him to anyone looking for good HVAC service.
Alex M.
11/14/15
 
,I am a property manager of Single Family homes, townhomes and condos. Each Spring and Fall, i have AA Service check out/service the furnaces and AC units in all the properties that I manage. This time Lance was the service tech and did a great job including finding that one of the furnaces had an nonfunctioning part, which was inhibiting full heat flow. He immediately ordered the replacement part, but went that extra mile and requested a double check by one of AA's commercial checks come out and double check the unit to make sure that replacing that part would put that furnace back to full capacity. With winter just around the corner, I was so relieved that he not only found the problem, but took that extra step. In my book that is a very well trained, astute technician. Thanks Lance & AA Service.
Lance P.
11/14/15
 
Lance did a great job! He is nice and makes sure that he cleans up after the work is done. Plus your office is wonderful too.
Lance P.
11/13/15
 
Lance is excellent, he is consciensious and went above and beyond to help me out!
Lance P.
11/13/15
 
Lnace did a great job of cleaning our furnace! He is a wonderful, effective, and courteous technician!
Lance P.
11/13/15
 

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